Air Live WN-200HD User Manual Download Page 93

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5. Troubleshooting & FAQ

AirLive WN-200HD User’s Manual

(4). Fill the application agreement and necessary information.

a. Username

b. E-mail address and confirmation

c. Password and confirmation

d. Submit all the input information and finish creating an account

Click these two options

Summary of Contents for WN-200HD

Page 1: ...i WN 200HD 2 0 Mega Pixel Wireless 150Mbps IP Camera User s Manual...

Page 2: ...ffort to ensure the accuracy of the information in this user s guide However we are not liable for the inaccuracies or errors in this guide Please use with caution All information is subject to change...

Page 3: ...e separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio...

Page 4: ...2 2 UPnP for Windows 16 2 3 Install the IP Camera behind NAT router 17 2 4 Configure IP Camera via Web UI 18 2 4 1 Login as User 19 2 4 2 Login as Administrator 20 3 Configure the Camera 21 3 1 Monito...

Page 5: ...ile 51 4 5 1 Common 52 4 5 2 Video Profile 53 4 5 3 ROI 54 4 6 Audio Audio Parameters 55 4 6 1 Setting 55 4 6 2 Manage User Name Password and Login Privilege 56 4 6 3 E Mail 57 4 6 4 Object Detection...

Page 6: ...rk LAN you will potentially save thousands of dollars from unnecessary cabling The device is accessible via the LAN or Internet connection Connect your device directly to a local area network or xDSL...

Page 7: ...TP protocols selectable z IEEE 802 11n wireless LAN z WEP WPA WPA2 PSK wireless security z 3GPP for 3G mobile remote application z Digital zoom z Built in microphone z Audio line out z Two way audio z...

Page 8: ...twork Camera z User s manual CD provides important information and instructions for operating the Network Camera z Quick start guide provides important information and instructions for installing this...

Page 9: ...ated on the front panel 3 Micro SD Card Slot User can insert a micro SD card into this slot for event recording 1 5 2 Bottom View 1 Audio Output Jack Audio out Jack allows this device to output audio...

Page 10: ...he device has been restored to default settings and reboot again Note Restoring the factory default setting will lose the all previous settings included IP address forever User needs to run the IPWiza...

Page 11: ...rdware Installation 1 Attach the Camera with the included stand 2 Place the Camera on the table or fix it onto ceiling or wall Use three screws to fix the Network Camera onto the ceiling or wall You c...

Page 12: ...le to the LAN socket located on the Network Camera s bottom and attach it to the network 4 Connect the external power supply to Camera Connect the attached power adapter to the DC power jack of the Ne...

Page 13: ...oting up successfully Furthermore if you have a proper network connection and access to the Network Camera the LED will flash green under wired mode or orange under wireless mode When you installed th...

Page 14: ...ng Started 9 AirLive WN 200HD User s Manual When launch the IPWizard II a searching window will pop up IPWizard II is starting to search Network Cameras on the LAN The existed devices will be listed a...

Page 15: ...click the View button Then you could see the video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 1 2 LAN In case you want...

Page 16: ...ing Started 11 AirLive WN 200HD User s Manual You could modify the relative settings of the selected device Click button will quit the LAN setting procedure and click button will move to next page as...

Page 17: ...orm your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as...

Page 18: ...00HD User s Manual 2 1 3 Wireless In case you want to change the IP related parameters of wireless interface please select the device you want to configure and click the WIRELESS button Relative setti...

Page 19: ...2 Getting Started AirLive WN 200HD User s Manual 14 Click SSID to select your wireless AP or router and key in WEP or WPA key Click to next step...

Page 20: ...ng Started 15 AirLive WN 200HD User s Manual Make sure wireless setting and then submit it Click OK to confirm these parameters then IPWizard II will start to configure this camera with specified info...

Page 21: ...s UPnP is short for Universal Plug and Play which is a networking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If...

Page 22: ...it may get a dynamic IP address from the DHCP server However if the device wants to be accessed from the WAN its IP address needs to be setup as fixed IP also the port forwarding or Virtual Server fun...

Page 23: ...ase check user s manual of your NAT router for detail 2 Enable UPnP NAT traversal option of the Network Camera Refer to Setting Network UPnP page for detail NAT traversal setting Note that this option...

Page 24: ...PASSWORD as a default password Click OK button to start the main menu 3 According your browser s security setting the IE Web Page may prompt the Security Warning window If so select Yes to install an...

Page 25: ...ogin as Administrator If you log in the Camera as the Administrator you can perform all the settings provided by the device Start up screen will be as follow no matter an ordinary users or an administ...

Page 26: ...and JPEG simultaneously User can chose the proper and or preferred profile which is listed here 3 3 Streaming Protocol User can select proper streaming protocol according to networking environment 3...

Page 27: ...Control The plug in ActiveX control supports a lot of functions by clicking the left mouse button Note that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the...

Page 28: ...the Camera 23 AirLive WN 200HD User s Manual 3 7 1 Digital Zoom Click Digital Zoom to active this function as above User can drag or scale the box over the video to adjust zoom ratio and position 3 7...

Page 29: ...PC Select Browser the pop up window to select the save path and file name prefix select OK to continue If you like to retrieve the saved image select the file to display the saved image by using any...

Page 30: ...iles this file is named as Video_yyyymmddhhmmss avi The ASF files can be display by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed 3 7 4 Volume Click V...

Page 31: ...3 Configure the Camera AirLive WN 200HD User s Manual 26 Click About to show this ActiveX information...

Page 32: ...aintenance and view system log file Video Configure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail con...

Page 33: ...dress assignment With this setting the IP address is assigned automatically If this device can not get an IP address within limited tries the device will assign a default IP address 192 168 1 100 by i...

Page 34: ...168 1 100 8080 Therefore the user can access the device by either http xx xx xx xx or http xx xx xx xx xxxx to access the device If multiple devices are installed on the LAN and also required to be a...

Page 35: ...Monitor the Image Section AirLive WN 200HD User s Manual 30 Setting Easy Installation Provides a 2 step procedure to configure wireless setting Step 1 Select SSID of wireless router or access point A...

Page 36: ...ernet MAC address of the WLAN card Note that user can not change it Site survey Click the Refresh button It will refresh information window which list is the result of a network scan Access points wit...

Page 37: ...will attempt to access the nearest open network Channel Chooses the wireless channel in use currently WEP settings Authentication Select Open or Shared Key System Authentication depending on the metho...

Page 38: ...first Then power off the device and remove Ethernet cable from device Power on the device again and WLAN mode will be available accordingly 4 2 3 DDNS DDNS Stands for Dynamic Domain Name Server Your I...

Page 39: ...dix G for more information If your device is connected to xDSL directly you might need this feature However if your device is behind a NAT router you will not need to enable this feature because your...

Page 40: ...th xDSL or cable connects with broadband network directly then your device can dial up and get a dynamic IP address For more PPPoE and Internet configuration please consult your dealer or ISP The devi...

Page 41: ...e here User name Type the user name for the PPPoE service which is provided by the ISP Password Type the password for the PPPoE service which is provided by the ISP IP address Subnet mask and Gateway...

Page 42: ...r controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data RTSP Port Choose the RTSP port The RTSP protocol...

Page 43: ...atically be detected and a new icon will be added to My Network Places If you do not want to use the UPnP functionality it can be disabled In addition this device also provides UPnP IGD function for N...

Page 44: ...ot shown in case NAT traversal function is failed 4 2 7 Bonjour Bonjour also known as zero configuration networking enables automatic discovery of computers devices and services on IP networks Bonjour...

Page 45: ...s Manual 40 4 2 8 IP Filter You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choo...

Page 46: ...TP Notification e mail If enable this function then the Send to and Subject fields need to be filled Send To Type the receiver s e mail address This address is used for reply mail Subject Type the sub...

Page 47: ...essage The message will be sent to FTP server HTTP Notification If enable this function then the fields below need to be filled URL Type the server name or the IP address of the HTTP server HTTP Login...

Page 48: ...of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The...

Page 49: ...ance Auto will adjust the white balance automatically Hold will hold the white balance Exposure Control Auto will adjust the internal gain automatically Hold will hold the internal gain Color Level La...

Page 50: ...specify privacy mask window 1 to window 7 and set the name and gray level for selected window Add and Delete To add or delete the privacy mask windows user can specify up to 7 windows to mask the vid...

Page 51: ...stem DIPS Dynamic IP Service To enable or disable the DIPS Dynamic IP Service function Device ID for DIPS It s a unique number of each device for identification and this ID is used for DIPS In the App...

Page 52: ...g our company s web site you can find DIPS service page as below Enter your Device Number and press OK button Then a new web page will pop up and link to your device accordingly You will see that DIPS...

Page 53: ...ice PC Time Displays the date and time of the connected PC Adjust Synchronize with PC Click this option to enable time synchronization with PC time Manual setting Click this option to set time and dat...

Page 54: ...on will reset all device s parameters to the factory settings including the IP address Factory Default Except the network setting The unit is restarted and most current settings are reset to factory d...

Page 55: ...the latest version if necessary Download the latest firmware file from our website or your dealer Unzip this firmware file to binary file and store it into your PC Then follow the steps as bellows ca...

Page 56: ...ess this unit during updating procedure Be aware that you should not turn off the power during updating the firmware and wait for finish message Furthermore the firmware upgrade procedure always is ri...

Page 57: ...rtant information can be embedded into image including date time and or text Video Profile User can only choose either 720P or 2 Mega modes The 720P mode can serve H 264 and JPEG streams up to 1280x72...

Page 58: ...profile ROI Assign the selected profile as a ROI stream or not Rate Control Defines the rate control method of this profile There are four options Constant Bit Rate CBR Variable Bit Rate VBR Enhanced...

Page 59: ...rate is based on normal VBR mode However the target bitrate can be increased to max target bitrate while lots of motion in video The max target bitrate will keep a pre defined time period and then bac...

Page 60: ...4 Monitor the Image Section 55 AirLive WN 200HD User s Manual 4 6Audio Audio Parameters 4 6 1 Setting Audio To enable or disable audio function...

Page 61: ...n of output audio 4 6 2 Manage User Name Password and Login Privilege Use this menu to add update or remove the usernames and passwords of the Administrator and viewer Viewer login Select Anonymous to...

Page 62: ...d update and remove of Users account Manage the user s account of viewer user 4 6 3 E Mail You may setup SMTP mail parameters for further operation of Event Schedule That s if users want to send the a...

Page 63: ...ed when an e mail is sent Enable if authentication is required when an e mail is sent Authentication User name Type the user name for the SMTP server if Authentication is Enable Authentication Passwor...

Page 64: ...ws can be specified as Included or Excluded type Included windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored areas...

Page 65: ...e Status and Configuration of SD card This page shows the status of attached SD card You may setup related parameters to manage the attached SD card also Enable automatic disk cleanup Delete old recor...

Page 66: ...t information User may play or delete the selected file 4 6 7 Event Sever FTP Server z You may setup FTP parameters for further operation of Event Schedule That s if users want to send the alarm messa...

Page 67: ...eeds to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type t...

Page 68: ...ting to FTP server TCP Server z In addition to send video file to FTP server the device also can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore...

Page 69: ...s as wish Therefore user needs to specify a name for each HTTP server setting URL Type the server name or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HT...

Page 70: ...Proxy Port Set port number of Proxy SAMBA Server z The device also can send video stream to specified SAMBA server Name User can specify multiple HTTP servers as wish Therefore user needs to specify a...

Page 71: ...r SAMBA Path Set working directory path of SAMBA server 4 6 8 Event Schedule This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this devic...

Page 72: ...slot Trigger by Select the triggered sources Action Define the actions once event triggered Example 1 Send file to FTP server by motion triggered always 1 Select event trigger 2 Enable time start fro...

Page 73: ...vent trigger 2 Enable time start from Friday 18 00 and keep work in 12 hous so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail...

Page 74: ...te during 18 00 to 24 00 from Monday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3 T...

Page 75: ...record file for event or schedule application Record File Type Choose JPEG AVI JPEG or AVI H 264 file format Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the p...

Page 76: ...4 Monitor the Image Section 71 AirLive WN 200HD User s Manual Post Trigger Duration Define the maximum duration of post alarm Max File Size Define the maximum buffer size of record file...

Page 77: ...ps for HTTP mode Therefore the actual number of connected clients is varying by streaming mode settings of resolution codec type frame rate and bandwidth Obviously the performance of the each connecte...

Page 78: ...d II program cannot detect device over a router If IP address is not assigned to the PC which running IPWizard II program then IPWizard II program cannot find device Make sure that IP address is assig...

Page 79: ...interface by connecting a local computer to the Network Camera via a crossover cable Make sure the Internet connection and setting is ok Make sure enter the IP address of Internet Explorer is correct...

Page 80: ...load ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized to install applications Network congestion may prevent the Image screen from appearing quickl...

Page 81: ...rate is slower than the setting The traffic of the network and the object of the image affect the frame rate The network congestion causes frame rate slower than the setting Check the bandwidth of Int...

Page 82: ...or or strange Adjust White Balance To insure the images you are viewing are the best they can be set the Display property setting color quality to 16bit at least and 24 bit or higher if possible withi...

Page 83: ...d or if the IP address conflicts with any other devices over the network If you want to make sure the IP address of the device utilize the PING command as follows z Start a DOS window z Type ping x x...

Page 84: ...erage range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 2...

Page 85: ...ode Image Setting AE AWB Noise reduction Color brightness sharpness contrast Mirror Flip Privacy Masks Text time and date overlay Streaming Simultaneously multi profile streaming Streaming over UDP TC...

Page 86: ...etection Motion Detection 10 zone video motion detection with included or excluded options Alarm Events File upload via FTP or email Notification via email HTTP and TCP Audio alerting output Video Buf...

Page 87: ...needs to configure port forwarding manually please follow the steps as below Manually installing the device with a router on your network is an easy 3 step procedure as following 1 Assign a local fix...

Page 88: ...he address that you will need to type in your web browser to view your camera over the Internet Be sure to uncheck the Reset IP address at next boot button at the top of the screen after modifying the...

Page 89: ...router screen Follow these steps to configure your router s Virtual Server settings Click Enabled Enter a unique name for each entry Select Both under Protocol Type TCP and UDP Enter your camera s loc...

Page 90: ...ave finished your entire PC configuration for this device 5 6 DDNS 1 Preface If you have a Cable modem or xDSL this is a great way to host your own Networked Device or other TCP IP Service Get your ow...

Page 91: ...S is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain valid I...

Page 92: ...5 Troubleshooting FAQ 87 AirLive WN 200HD User s Manual 3 After the columns show up at the left side click Create Account...

Page 93: ...User s Manual 88 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creat...

Page 94: ...D User s Manual 5 Check your e mail mailbox There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS...

Page 95: ...www dyndns org again Input your username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can...

Page 96: ...te a domain name without any charge at this step First we input the host name Pink No 1 Then we pick a domain that is easy to remember Pink No 2 The 3rd step is to click Offline Hostname from Service...

Page 97: ...er manual to access the DDNS and PPPoE pages After saving the modification restart the device Then the external users could browse the Networked Device by the input of their domain name 5 7 Power Line...

Page 98: ...ion of Fortaleza 240V Canada 120V 60 Hz China People s Republic of 220V 50 Hz Finland 230V 50 Hz France 230V 50 Hz Germany 230V 50 Hz Hong Kong 220V 50 Hz India 230V 50 Hz Italy 230V 50 Hz Japan 100V...

Page 99: ...on it strongly recommends to install the Networked Device with a public and fixed IP address without any firewall protection RTSP Port Port 554 is the default for RTSP service However sometimes some s...

Page 100: ...Q 95 AirLive WN 200HD User s Manual 5 9 UPnP Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP Go to Start Settings Click Control Panel Click Ad...

Page 101: ...5 Troubleshooting FAQ AirLive WN 200HD User s Manual 96 Click Add Remove Windows Components The following screen will appear Select Networking Services...

Page 102: ...5 Troubleshooting FAQ 97 AirLive WN 200HD User s Manual Select Universal Plug and Play Click Details Click Next...

Page 103: ...5 Troubleshooting FAQ AirLive WN 200HD User s Manual 98 Please wait while Setup configures the components Click Finish...

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