19/04/2019
V2.0
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11. Warranty and service
We are putting every effort in order to make our paramotors durable and reliable. However,
being mechanical devices, they can sometimes have material and assembly defects which
are independent of our production (the components from external suppliers).
Your invoice is the document confirming your warranty rights.
Air Conception grants 24-month warranty on new paramotors from the day of purchase as
indicated in the invoice. Air Conception also grants a of 5 years warranty extension option
for all American customers.
Warranty covers repair of damages caused by material and assembly defects, provided that
the user acted according to our exploitation recommendations and inspection rules
presented in the manual and presented in the course of the training. The inspections
described in the manual during the warranty period are obligatory.
Every claim must be done to the authorized dealer or to the factory.
Only the costs of transport in connection with warranty interventions for the paramotor,
engine or parts will be charged to the customer.
The warranty does not cover repairs after seizing the engine due to thermal reasons
(mixture is too lean due to a number of reasons) or foreign matter getting inside.
The warranty also does not cover damage due to used of any propeller different than the
Electravia recommended models.
The paramotor must be delivered to the service personally or by courier in a package
preventing it from any transportation damage.
Please empty the paramotor’s fuel tank. Do not send the propeller, the propeller
cage or any other additional elements unless they are directly connected to the
repair carried out by the service.
Attention! All extra processing and repairs of the paramotor, without prior
agreement of the producer result in the immediate loss of warranty!!!
