8
Troubleshooting Guide
Prior to troubleshooting, check the following
.
1. Be sure power cord is plugged in, AND the Breaker/switch is in the “ON” with the Light Lit. If there
is no light, try another outlet.
2. When testing the motor use the remote switch to turn the motor on for the first test.
3. For testing leave the Speed at the Lowest Setting (1).
4. It is SAFER to run the COBRA VI with the cable end DISCONNECTED. You will be told when to
attach it.
Problem
Check
IF
Action
Motor does not
run.
1. Did you follow the first 5
steps at the top of this page?
Yes
No
Be sure the Brush and Cable have been
disconnected and Go to #2
Follow the 5 instructions above then go to
#2.
Motor does not
run
2. Does the RED LED on the
remote flash when the buttons
are pushed?
Yes
No
Go to #3
The Remote may have a dead battery,
Replace the 2- “AA” batteries and repeat
the test. If it still does not light, go to #4
Motor does not
run
3. Turn the Motor “ON” with the
Remote START button then
Press “Change Rotation”. Does
the motor run in BOTH
directions?
Yes
No
The motor is good, but the remote is failing,
Call Air Care.
Go to #4
Motor Does not
run
4. Use the Panel START switch
and Change Direction Switch,
and count to 4 to give it time to
respond. Did Motor Run?
Yes
No
The Remote appears to be failing, Call Air
Care. 702-454-5515
Contact Air-Care for advanced Diagnostics.
702-454-5515
Brush Speed
does not
change
5. Press the PANEL “START”
switch. Does the Motor start to
run at any speed?
Yes
No
Go to #7
If the “Speed Indicator” lights on the Panel
change? Contact Air-Care Tech Support.
Brush Speed
does not
change
6. Does the Motor Start Light
turn on after Pressing
“START”?
Yes
No
Go to #7
Contact Air-Care Tech Support
Brush Speed
does not
change
7. Press the Speed Increase
button (+) and the Speed
Decrease button, (-) several
times. Does the Light Change
on the Panel Speed Indicator?
Yes
No
Attach the Cable and brush and verify that
the Brush Speed changes with the Button.
Go to #8
Brush Speed
does not
change
8. Does the Brush Speed
change when the Speed is
increased and decreased.
Yes
No
Repeat Test with the Remote.
Contact Air Care Tech Support.
Motor Runs
until Cable and
Brush Installed
9. Is the Cable coiled tightly or
is this brand new cable?
Yes
No
When being used, the cable must be coiled
loosely, about 24” diameter or larger coils. A
new cable must “break in” a few hours.
Go to #10
Motor Runs
until Cable and
Brush Installed
10. Is the Large 36” brush
attached?
Yes
No
The 36” brush should only be run at speeds
of Lowest and Med Slow (1 and 2)
Contact Air-Care Tech Support
Final Test Run
11. Did the COBRA VI run
properly in all modes?
Yes
No
Problem solved. A power surge may have
tripped the breaker.
Look for the new symptom in the left column
or call Air-Care Tech Support. 702-454-
5515
