background image

16

5

Problem 

Cause 

Solution

Troubleshooting & FAQs

Control Unit 

does not 

operate or fault 

light flashes & 

alarm sounds

 

 
 

 

 

The fault light 

below flashes 

and alarm 

sounds 

 

Cell or Cells 

rising up above 

adjoining cells

There may be a 

disconnection in the 

power supply 

 

 

 

 
 

 

There is a leak 

somewhere in the 

cell or air hose 

connection system

A cell end press stud 

has disconnected.

1. Ensure all cord connections from wall 

plug, breakaway connection at head 

end and pump connector are properly 

seated in their sockets.

2. Check Control Unit fuse under power 

socket - flick open with small flat 

head screwdriver and replace fuse if 

necessary.   

Only use fuse type 10Amp 250Volt 

1. Ensure that the CPR hose connector 

is properly attached to the side of the 

control unit.

2. Remove the top cover and listen for 

any hiss of air from the cells.  The 

powerful 20 litre pump should ensure 

that you can hear where there is a cell 

leak.  If you still cannot hear - remove 

the coverlet and or run the back of 

your hand along the top of the cells to 

find the air leak.  

Also look for any deformed cells as 

these may have internal weld failures 

leading to leaks of air between 

separate internal chambers.

 Once the faulty cell is found - remove 

and replace with the same type.

3. Look for any disconnection between 

hoses and their T or L connectors.  

Don’t forget to also check whether the 

air hoses are correctly connected to 

each of the cells. 

1. Open top cover and check along the 

sides of the inside base section.  It is 

easy to see immediately if any of the 

external press studs have become 

disconnected. 

One press stud set connects two cells 

- if the studs are faulty - replace those 

cells.

The Theraflow alternating mattress replacement system is provided with 

the following standard components.

1 Alternating Mattress Replacement 

with internal power cord. 

2 Digital Control Unit
3 Break-Away Power Cord
4 Theraflow Operating Manual
5 Theraflow Quick Setup Guide
6 Wash Bag
7 Wheeled Carry Bag

Alternating Mattress Replacement System

Auto Quick Setup Guide

1

2

3

4

40 mins

20 mins

Remove mattress roll 

from carry bag and lay on 

bed base at foot end.
Try to avoid hanging the 

control unit in an exposed 

position if a lower hang 

point is available.

Connect air hose to control 

unit (Connector can attach 

either way around)

Connect Sensor Jack to its 

Port underneath air hoses.

(Control Unit will NOT 

operate without sensor!)

Connect male power cord to control unit as shown.

Connect breakaway power 

cord into wall socket. 
Turn on control unit at 

switch near power socket.
Mattress will take up to

40 minutes to inflate.

Press and hold Unlock 

button for 2 seconds to 

activate control panel.

Engage Care Mode for 

patient transfer onto 

mattress. 
Care Mode will auto 

disengage after 20 mins.

2 secs

Control Unit Operation

Patient Support Systems Pty Ltd: Suite 1A, Level 2,  802 Pacific Highway, Gordon  Sydney  NSW  Australia  2072

Tel: +61 2 9844 5456   Fax: +61 2 9844 5445      Email: info

@

   patientsupportsystems.com

5

The Theraflow Automatic Sensor System is designed to 

automatically adjust to patient weight, position & profile  

 

 

Press the pressure setting button at left 

 

 

All three lights will flash. The system takes

  

 

8 minutes to adjust to the patient’s weight

Locked Mode:

 Press for 2 seconds to unlock all controls

Active Mode:

  Default Mode for active alternation therapy

Care Mode:

  Maximum pressure for patient transfers 

 

 

Will default to Active Mode after 20 minutes 

Static Mode:

  Engage for transport or meals for comfort

  

 

Will change back to alternation after 1 hour

CPR

Ensure CPR tag is closed!

     Operating Manual

Theraflow

Alternating Mattress Replacement Systems

Model MRS-TFW-001 Standard

Model MRS-TFW-001P with battery backup

Model MRS-TFW-002P Bariatric with battery backup

7

2

4

5

3

6

1

System Components

4

17

System Descripton

Congratulations on your hire or purchase of a Theraflow alternating 

mattress replacement system.  The Theraflow with its Dynam-U-link 

cell technology and Cellstay ultra-stretch coverlet represents one of the 

greatest advances in alternating support technology since its inception.

Dynam-U-link cells use elastic transfer straps so that inflating cell sets 

literally pull down the deflating sets beside them.  This results in faster, 

more sustained pressure release.

The Cell Stay coverlet positioned between the cells and top cover comforts 

and insulates the patient from the colder cells without compromising 

therapy. This coverlet also guards against reperfusion injury in patients with 

delicate vasculature and tissue.

Your mattress system has the following features.

Control Unit:

• Powerful yet quiet 20 LPM compressor with non-continuous operation
• Auto startup with choice of three modes - Static, Active and Care
• Choice of three comfort settings
• Incline mode for adding extra support pressure
• Simple tamper resistant control interface with audio visual diagnostics
• Easy to reach CPR side disconnection

Mattress:

• Fully welded top cover and base for complete infection control
• Removable cell section for easy separation of base for cleaning
• Four static head cells to prevent dizzyness and disorientation
• Clear PVC base bonds to any metal bed base avoiding need for straps
• Fourteen alternating Dynam-U-link cell pairs for faster, lower and 

longer cell deflation

• Cell Stay insulating hi-stretch Coverlet 
• Internal power cord removes chance of damage underneath the bed

System Specifications

Control Unit

Dimensions: 

W 25 x H 25 x D 17cm

Weight 

3kg

Mode of Operation  Non-Continuous

Power Rating 

240V  50Hz 12VA

Transport Function 

Hose End Cap

Air Flow 

20 Litres per Minute

Auto Startup 

3

Comfort Override Control 

3

Self Diagnostics 

3

Audible/Visual alarm 

3

Mute Function 

3

Static Mode - timeout after 1 hour 

3

Care Mode - timeout after 20 mins 

3

Incline Mode 

3

Auto Anti Tamper 

3

CE Certification and C-Tick Listed 
N27882 

Mattress Replacement

Dimensions 

L 200 x W 90 x H 25cm

No. of Cells  

28 (paired)

Static Head Cells (included) 

4

Cell Material 

TPU, High Density 

Top Cover 

Dartex/Equivalent - welded

Base 

Assorted PU and PVCs, welded

Cell Cycle 

Paired 1 in 2

Alternating Mode 

14 minute cycle

Infection Control: 

 

 

Welded Top Cover and Base 

 

Internal infection control coverlet

Positioning Handles 

2 aside

ARTG Certification 

175810

Summary of Contents for Theraflow MRS-TFW-001 Standard

Page 1: ...Operating Manual Theraflow Alternating Mattress Replacement Systems Model MRS TFW 001 Standard...

Page 2: ...that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are a...

Page 3: ...flick open with small flat head screwdriver and replace fuse if necessary Only use fuse type 10Amp 250Volt 1 Ensure that the CPR hose connector is properly attached to the side of the control unit 2...

Page 4: ...steps to remove the system from the bed 1 Ensure gloves are worn and all disinfection and occupational health and safety protocols of the facility are adhered to 2 If necessary clean and disinfect fol...

Page 5: ...are worn and all disinfection and occupational health and safety protocols of the facility are adhered to 2 Wipe down with a clean cloth using a disinfectant solution comprising of hand hot water and...

Page 6: ...of this manual PRESSURE POWER TRANSPORT LOCK UNLOCK THERAPY PATIENT TRANSFER Control Unit Functions 10 11 Operation Mode Selection The control unit has three modes of operation Active Dynamic Mode is...

Page 7: ...re and provide a stable surface The system will automatically revert to the previous mode after 20 minutes Automatic Patient profiling If the mattress head section is raised more than 25 degrees a sen...

Page 8: ...t as there is risk of electric shock Control units should only be opened by approved technicians or warranty will be voided Avoid blocking the air intake filter at the rear of the control unit Ensure...

Page 9: ...gned to automatically adjust to patient weight position profile Press the pressure setting button at left All three lights will flash The system takes 8 minutes to adjust to the patient s weight Locke...

Page 10: ...ith instructions provided with the Product 4 The Product consisting of only Patient Support Systems Pty Ltd approved parts Limited Warranty System Summary System Description 4 System Components 5 Reco...

Page 11: ...any indirect special incidental or consequential damages even if Patient Support Systems Pty Ltd or its authorized dealers have been advised of the possibility of such damages 2 The sole remedy for br...

Reviews: