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www.aidacarelifters.com.au
10. WARRANTY & SERVICE
STANDER AND ELECTRONICS
AIDACARE warrants its products to be free from defects in materials and
workmanship under normal use and service and will within the period stated below,
from the date of purchase, repair or replace without cost to the original customer, any
part assembly or portion thereof which shall be returned to AIDACARE and from OUR
inspection shows to be defective.
1. Patient Stander Frame – 5 years
2. LINAK Actuator and LINAK Controller – 3 years (excluding Battery Pack)
3. LINAK Battery Pack – 12 month manufacturer’s warranty subject to stringent fair
wear and tear clauses (please contact AIDACARE for a copy of this information)
WARRANTY IS CONTINGENT UPON ANNUAL SERVICING BEING COMPLETED FOR
THE LENGTH OF THE WARRANTY PERIOD.
AIDACARE cannot be held responsible for any personal injury, damage to the stander
or damage to property as a result of the improper or unsafe use of the product.
No warranty claim shall apply where the product or any part thereof has been
modified, varied, altered or damaged either accidentally or through improper or
negligent use.
No warranty claim shall apply where the stander is repaired or serviced by parties
other than those accredited and or approved by Aidacare.
Warranty does not extend to items or components which may require replacement
due to normal wear and tear (e.g. castors, plastic molded components, foam padding
(where fitted) and painted surfaces) for which AIDACARE nor its distributors can be
held responsible.
BATTERIES
Batteries carry a limited warranty from the original manufacturer which is subject to
a stringent wear and tear clause. Battery faults due to defect in original manufacture
typically become apparent within the first two months of use.
Any gradual deterioration in performance after this period is typically associated with
fair wear and tear, misuse and accidental damage, and as such is not covered by the
LINAK manufacturer’s warranty.
ALL WARRANTIES MADE ARE BACK TO BASE WARRANTIES MEANING THAT ANY
PARTS OR WHOLE STANDERS REQUIRING REPAIR NEED TO BE RETURNED TO THE
NEAREST AIDACARE SERVICE CENTRE AT THE CUSTOMER’S EXPENSE – PLEASE
CONTACT AIDACARE FOR A CURRENT LIST OF SERVICE CENTRE LOCATIONS.
