16
©
2016
AheadX
保留所有权利。
The following items are included in the one year warranty:
Warranty item
service content
service standard
technical
support
400 hotline
The technical support engineers
provide professional artificial service,
and is responsible for solving difficult
problems and faults.
7
×
8 hours
Remote
assistance
Using remote assistance methods to
help customers to debug, solve faults,
etc.
5
×
8 hours
Customer
service mailbox
Various kinds of manual services are
provided to solve various problems
such as customer product application,
failure declaration, demand feedback,
business and so on. Customers can
choose their own service according to
their habits.
7
×
8 hours
、
Beyond the warranty period, our company provide conpensable maintenance services.
For after-sale issues that do not belong to the category of return or free warranty, customers
need to pay for repairs, including maintenance costs, replacement parts costs and express fees.
The above principle of exchange and warranty must provide effective warranty documents while
enjoying the service, otherwise it will not be dealt with.
The ultimate interpretation of this warranty is reserved by AheadX.