8
Help and Troubleshooting
the button .
Date and time: Choose “Date settings” to set date format and date. Tap
button
/
to switch among year|month|day, tap button
/
to
adjust the value of year|month|day and confirm with button
.
Set time
under “Time setting” and adjust the time in the same way.
Display settings: Set Brightness, Backlight timer and Screensaver.
Sound settings: Set equalizer and volume limit for music playback.
Button lights: Choose to turn/off the button lights.
Shutdown settings:
- Power Off: When there is no operation on the device, the device will shut off
automatically when reaches the set time
（
0-5 Mins
）
;
- Sleep timer: The device will shut down automatically when reaches the set
time
（
0-100 Mins
）
.
Information: check player information and disk space about your player;
Format device/Factory settings: Format the device or restore to factory
settings.
Note:
Before formatting the device, please backup the file so as not to lose any
files.
Can’t turn on the player
- Please check whether the player is run out of power, connect the player to an
adapter and try again after charging.
Can’t charge the battery
- Disconnect the player, and then reconnect it.
- Charge the battery under an proper temperature within the range of 5
℃
(41
℉
) to 35
℃
(95
℉
).
- Turn on the computer.
Can’t download files from computer
- Please confirm whether it’s connected properly;
- Please check whether the storage space of the internal memory is full;
- Please check whether the USB cable is damaged.
Can’t recognize the player when connected to the computer via USB
