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AGM Global Vision
4.1.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete and submit AGM
Global Vision PRODUCT REGISTRATION FORM on our website (www.agmglobalvision.com/
customer-support).
4.1.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify the AGM Global
Vision service department via email. Send any requests to [email protected] to receive
a Return Merchandise Authorization number (RMA). When returning any device, please take the
product to your retailer, or send the product, postage paid and with a copy of your sales receipt,
to AGM Global Vision Corporation’s service center at the address listed above. All merchandise
must be fully insured with the correct postage; AGM Global Vision will not be responsible for
improper postage or merchandise that becomes lost or damaged during shipment. When sending
product back, please clearly write the RMA# on the outside of the shipping box. Please include a
letter that indicates your RMA#, the Customer’s Name, a Return Address, reason for the return,
contact information (valid telephone numbers and/or an email address), and proof of purchase
that will help us to establish the valid start date of the warranty. Product merchandise returns
that do not have an RMA# listed may be refused, or a significant delay in processing may occur.
Estimated Warranty service time is 10-20 business days. The End-user/Customer is responsible
for postage to AGM Global Vision for warranty service. AGM Global Vision will cover return
postage/shipping after warranty repair to the End-user/Customer only if the product is covered
by the aforementioned warranty. AGM Global Vision will return the product after warranty service
by domestic UPS Ground service and/or domestic mail. Should any other requested, required, or
international shipping methods be necessary, the postage/shipping fee will be the responsibility
of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. 928.333.4300
Fax 480.393.4882
[email protected]
www.agmglobalvision.com
