Agilent Technologies 1000A Series, Service Manual

Page: 39 / 46

Service 1
Agilent 1000A Series Oscilloscopes Service Guide 39
Returning the Oscilloscope to Agilent for Service
Before shipping the oscilloscope to Agilent Technologies, contact your
nearest Agilent Technologies oscilloscope Support Center (or Agilent
Technologies Service Center if outside the United States) for additional
details.
1
Write the following information on a tag and attach it to the
oscilloscope.
• Name and address of owner.
• Oscilloscope model number.
• Oscilloscope serial number.
• Description of the service required or failure indications.
2
Remove all accessories from the oscilloscope.
Accessories include all cables. Do not include accessories unless they
are associated with the failure symptoms.
3 Protect the oscilloscope by wrapping it in plastic or heavy paper.
4
Pack the oscilloscope in foam or other shock absorbing material and
place it in a strong shipping container.
You can use the original shipping materials or order materials from an
Agilent Technologies Sales Office. If neither are available, place 8 to
10 cm (3 to 4 inches) of shock- absorbing material around the
oscilloscope and place it in a box that does not allow movement during
shipping.
5 Seal the shipping container securely.
6
Mark the shipping container as FRAGILE.
In any correspondence, refer to oscilloscope by model number and full
serial number.