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46

100 Operator’s Manual

5

Troubleshooting and Maintenance

 

Printer Self Test

You can test the print head and ribbon only 

after

 inserting paper. Do not 

attempt to print without paper. Follow these steps to perform a printer 
self test:

1

Turn off the 100.

2

Press and hold the printer toggle switch in the 

Paper feed

 position. 

3

Turn on the 100. 

4

Hold the printer toggle switch until printing begins. The printer 
prints a list of the current configuration settings and performs a 
continuous print test.

5

Press the printer toggle switch to the 

OnLine / Off Line

 position to 

stop the printing operation. 

6

The printer is ready to resume normal operation.

Summary of Contents for 100

Page 1: ...Agilent Technologies 100 Automated Disintegration Apparatus Operator s Manual ...

Page 2: ...t that conflict with these terms the warranty terms in the separate agreement shall control Technology Licenses The hardware and or software described in this document are furnished under a license and may be used or copied only in accordance with the terms of such license Restricted Rights Legend U S Government Restricted Rights Soft ware and technical data rights granted to the federal governmen...

Page 3: ... this Manual 14 Serial Number Format 15 3 Setting Up the 100 17 Unpacking Your 100 18 Environmental Requirements for Installation 19 Setting up the Water Bath 20 Initial Power Up 21 Electrical Connections 21 Installing the Temperature Probe 22 Water Bath Status LEDs 23 Setting the Date Time Clock 24 Mounting Baskets and Filling Beakers 25 Draining the Water Bath 25 ...

Page 4: ...Operation 34 Printer Operation During Manual or Program Operation Optional 34 5 Troubleshooting and Maintenance 35 Preventive Maintenance 36 Weekly Maintenance 36 Monthly Maintenance 36 Every Six Months Maintenance 37 Yearly Maintenance 37 Disintegration Basket Care 37 Water Bath Acrylic Care 38 Visual Checks 40 Water Bath Temperature Probe Accuracy Test 41 Report Center Impact Printer 43 Installi...

Page 5: ...Contents 100 Operator s Manual 5 Troubleshooting 49 Obtaining Warranty and Other Services 51 Index 53 ...

Page 6: ...6 100 Operator s Manual Contents This page was intentionally left blank except for this message ...

Page 7: ...100 Operator s Manual 7 Figures Figure 1 Water Bath Connections 20 Figure 2 100 Rear Panel 21 Figure 3 100 Keypad 23 Figure 4 Basket Adjustment 29 ...

Page 8: ...8 100 Operator s Manual Figures This page was intentionally left blank except for this message ...

Page 9: ...sonnel or severe damage to equipment and property Information on safety practices is provided with your instrument and operation manuals Before using your instrument or accessories you must thoroughly read these safety practices Observe all relevant safety practices at all times Electrical Hazards The Agilent 100 contains electrical circuits devices and components operating at dangerous voltages C...

Page 10: ...y damage the instrument and any attached ancillary equipment Always use a three wire outlet with ground connection which is adequately rated for the load The installation must comply with local state and federal safety regulations Do not connect the instrument to the main power supply until you have made sure that the operating voltage is correctly set for the main power supply in the specific out...

Page 11: ...d result in death or injury Read all warnings and cautions carefully and observe them at all times Caution CAUTION A Caution message appears in the manual when failure to observe instructions could result in damage to equipment Agilent supplied and or other associated equipment Note NOTE A Note appears in the manual to give advice or information ...

Page 12: ... that this product must not be disposed of as unsorted municipal waste All Agilent products that are subject to the WEEE directive shipped after August 13 2005 are compliant with the WEEE marking requirements Such products are marked with the crossed out wheelie bin WEEE symbol in accordance with European Standard EN 50419 For more information on collection reuse and recycling systems please conta...

Page 13: ...13 Agilent Technologies 100 Automated Disintegration Apparatus Operator s Manual 2 Introduction Conventions Used in this Manual 14 Serial Number Format 15 ...

Page 14: ...the instrument operation for the highest degree of confidence The 100 is available in two models single basket and three basket The three basket apparatus is fully programmable by simply entering the time duration of the test The baskets automatically lift from the beaker at the end of the test in the pass fail mode The three basket model has individual digital time displays for each basket The wa...

Page 15: ...0 characters and follows this syntax CC1234xxxx Syntax Code Meaning Description CC Country of origin 2 alpha characters matching the required trade designation for the country of origin 12 Year of manufacture 09 for 2009 10 for 2010 etc 34 Week of manufacture 01 for week 1 to 52 for week 52 ...

Page 16: ...16 100 Operator s Manual 2 Introduction This page was intentionally left blank except for this messsage ...

Page 17: ...ual 3 Setting Up the 100 Unpacking Your 100 18 Setting up the Water Bath 20 Initial Power Up 21 Installing the Temperature Probe 22 Water Bath Status LEDs 23 Setting the Date Time Clock 24 Mounting Baskets and Filling Beakers 25 Draining the Water Bath 25 Hidden Key Functions 26 ...

Page 18: ...ly to prevent it from dropping 3 Check for items which may have come loose during shipping Be sure to remove all parts before discarding or storing the packaging 4 Place the unit on a clean dry level section of the bench top or table At least four inches of space should be open for the rear panel power connections and for access to the rear panel power switch WARNING Hold the unit only by the base...

Page 19: ... humidity 80 for temperatures up to 31 ºC decreasing linearly to 50 relative humidity at 40ºC Indoor use only Pollution Degree 2 Installation Category II Altitude 2000m Temperature 5 ºC to 40 ºC Power 115 V 60 Hz 230 V 50 Hz 10 A Main supply voltage fluctuations are not to exceed 10 of the nominal supply voltage ...

Page 20: ...tings on the 100 water bath see Figure 1 Water Bath Connections below Figure 1 Water Bath Connections 4 Ensure the cover is in place on the water bath with the small hole toward the front Ensure the disintegration beakers are not in place in the cover 5 Fill the water bath through any one of the three beaker holes in the cover 6 Check the water bath and all connecting tubing for leaks When satisfi...

Page 21: ... position screens and the temperature screen on the front panel illuminates immediately You will hear the circulator working as it begins to pump the bath water through the system Bubbles may appear at the water bath inlet as air is expelled WARNING Before plugging the 100 into any power outlet ensure the instrument is configured for the voltage provided Check the serial number tag on the rear pan...

Page 22: ...perature readings must remain within 5 C of each other or the 100 will not operate If either probe is not functioning or not installed the alarm sounds and the keypad is inactive To install the external temperature probe complete the following steps 1 Plug the temperature probe into the jack labelled TEMP PROBE on the rear panel 2 Insert the metal tip of the probe into the small hole in the water ...

Page 23: ...d As the target temperature is approached the LED flashes indicating the heater is cycling on and off The Over Temp LED illuminates if the temperature of the water of the water bath exceeds 65 C Check for obstructions and low water if this condition occurs The over temp condition clears automatically when the temperature cools below 55 C Press CLEAR to reset if the temperature is between 55 and 65...

Page 24: ...est conditions you must set the correct date and time This information displays on all printouts To set the date and time complete the following steps 1 Press SET CLOCK The Position 3 screen flashes the date 2 If the date is correct press ENTER Otherwise enter the correct date in mm dd yy format and press ENTER The time flashes 3 If the time is correct press ENTER Otherwise enter the correct time ...

Page 25: ... three basket racks onto the horizontal basket supports 5 Verify the water level in the water bath is above the media level of all beakers If not either add additional water or drain excess water until the proper working level is reached Draining the Water Bath 1 Disengage the quick connect fitting on the left side of the tank and attach the supplied drain hose 2 Open the drain valve and drain the...

Page 26: ...n CLEAR 0 Use this key sequence to set the communication port identification numbers Enter the identification number and press ENTER CLEAR 2 Use this key sequence to enable or disable alarm function CLEAR 5 Use this key sequence to toggle between 1 and 2 decimal places for the temperature display Two decimal places is used to calibrate the temperature CLEAR 8 Use this key sequence to select the ba...

Page 27: ...Manual 4 Operating the 100 Setting Water Bath Temperature 28 Setting Print Frequency for the Report Center Printer 28 Adjusting Basket Height 29 Placing Dosage Units in the Baskets 30 Selecting Operating Mode 30 Printer Operation During Manual or Program Operation Optional 34 ...

Page 28: ...ic printout of test conditions enable the built in Report Center Printer and indicate the desired automatic print interval To enable the printer press PRINT FREQ Enter the desired auto print interval in mmm format up to 255 minutes and press ENTER To disable the printer enter an auto print frequency of 0 zero and press ENTER NOTE It may be necessary to set the water bath temperature up to 0 5 C hi...

Page 29: ...the beaker to the bottom of the basket This measurement should be no less than 2 5 cm 2 If necessary adjust the basket height by loosening the screw on the basket hanger with an Allen wrench Extend or retract the two parts and tighten the screw to achieve the proper distance of not less than 2 5 cm from the bottom of the beaker Figure 4 Basket Adjustment ...

Page 30: ...test time for that position if any flashes For example the following display indicates that the basket in the selected position is currently programmed to dip for 10 minutes 2 To accept the current test length press ENTER The basket lowers and begins dipping lifting automatically at the end of the programmed time period To enter a different dip time value enter the new value in hhmmss format and p...

Page 31: ...est For example you can position baskets 1 and 3 to start and finish their dip cycles at exactly the same time while Position 2 remains idle or baskets 1 and 2 start and finish while Position 3 remains idle Alternatively you can have basket 3 start automatically 5 minutes after basket 1 with a test time 5 minutes less than that for basket 1 This causes both baskets to finish at the same time while...

Page 32: ...nt of time between the start of the program and the start of dipping for Position 2 For example you may see the following alternating displays The above example indicates the previously programmed delay time for Position 2 was 5 minutes To accept the current delay time press ENTER To change it enter the new value in hhmmss and press ENTER If no delay is desired enter 000000 and press ENTER 3 In th...

Page 33: ...ing alternating displays The above example indicates the previously programmed delay time for Position 3 was 10 minutes To accept the current delay time press ENTER To change it enter the new value in hhmmss and press ENTER If no delay is desired enter 000000 and press ENTER 5 In the display the numeral 3 flashes again this time alternating with the previously programmed test length for Position 3...

Page 34: ...n 2 Press ENTER to accept the displayed values or enter a new test length in hhmmss format and press ENTER All three baskets lower and begin dipping The baskets stop simultaneously lifting automatically at the end of the programmed time period Printer Operation During Manual or Program Operation Optional If your 100 is equipped with the optional Report Center Printer you can generate a printout of...

Page 35: ...ogies 100 Automated Disintegration Apparatus Operator s Manual 5 Troubleshooting and Maintenance Preventive Maintenance 36 Water Bath Temperature Probe Accuracy Test 41 Report Center Impact Printer 43 Troubleshooting 49 ...

Page 36: ...t change the bath water and add algaecide If any stainless steel parts show signs of surface discoloration lightly wipe the surface with a soft cloth or nonabrasive pad to remove it Monthly Maintenance See Water Bath Acrylic Care on page 38 as applicable for additional information on proper maintenance of your equipment Ensure media is removed and the system is wiped with a clean damp cloth Lightl...

Page 37: ...n proper maintenance of your equipment Ensure media is removed and the system is wiped with a clean damp cloth Lightly spray Lube1 WD 40 onto the shafts and run the machine for a few minutes Change the bath water and add algaecide Inspect the tubing for algae foreign material and cracks damage Inspect the security of wires and wiring harnesses Inspect the drive motor ensure no leaking of oil has o...

Page 38: ...0 F Vinegar 5 Glacial Acetic Acid Ethyl alcohol maximum 10 Isopropyl alcohol maximum 25 Please store disintegration baskets properly between uses Do not simply place disintegration baskets in a drawer They will be subject to nicks chips and scratches as they bump against each other Place them back into the original shipping containers or other appropriate containers between uses This will prevent ...

Page 39: ...partment for advice before proceeding Do not use ammonia window cleaning sprays kitchen scouring compounds or solvents such as acetone gasoline benzene alcohol carbon tetrachloride or lacquer thinner These can scratch the material s surface and or weaken it causing small surface cracks called crazing Our recommendations include but are not limited to the following Hot water 150 F Vinegar 5 Glacial...

Page 40: ...f power to the instrument and remove the power cord 2 Remove the six screws located on the right side of the instrument and remove the side cover 3 Inspect the drive belt for unusual wear fraying and tension 4 Check the spindle motor brushes for wear every three months 5 Replace the side cover 6 Replace the Phillips head screws 7 Reconnect the power cord and turn on the instrument CAUTION Panels o...

Page 41: ...he following table to find the resistance value of the probe at the bath temperature Temperatures between the values listed may be interpolated 4 Probes are interchangeable and manufactured with a tolerance of 0 2 C Probes found to be outside the tolerance of 0 2 C should be replaced Table 2 Probe Resistance Values Temp Centigrade Resistance Ohms Temp Centigrade Resistance Ohms Temp Centigrade Res...

Page 42: ...07 71 0 381 20 14 0 3708 43 0 1064 72 0 368 50 15 0 3539 44 0 1023 73 0 356 20 16 0 3378 45 0 983 80 74 0 344 50 17 0 3226 46 0 946 20 75 0 333 10 18 0 3081 47 0 910 20 76 0 322 30 19 0 2944 48 0 875 80 77 0 311 80 20 0 2814 49 0 842 80 78 0 301 70 21 0 2690 50 0 811 30 79 0 292 00 22 0 2572 51 0 781 10 80 0 282 70 23 0 2460 52 0 752 20 Table 2 Probe Resistance Values Temp Centigrade Resistance Oh...

Page 43: ...inate 2 Four small grooves are embossed on the printer cover Gently push on these grooves to tilt the cover When the printer cover is tilted up you can lift it off completely 3 Push down on the right side of the ribbon cartridge marked PUSH and remove the old cartridge 4 Install the new cartridge If there is already paper in the printer hold the cartridge between your thumb and index finger slide ...

Page 44: ...hanism Pull the paper from the front paper cutter side Pulling the paper out of the back of the printer will damage the print mechanism 6 Unroll several inches of paper on the new roll 7 If it is jagged cut a straight edge on the paper roll to facilitate the entry of the paper into the printer 8 Slide the paper through the slot connecting the paper compartment and the printer compartment You can s...

Page 45: ...line 1 Toggle the printer online by pressing the printer toggle switch to the OnLine Off Line position When the printer is off line the Ready LED does not illuminate 2 Release the switch and it returns to the center position The Ready LED illuminates and a READY message prints if the PRINT READY command has not been turned off See Printer Configuration on page 47 for instructions on turning on and...

Page 46: ...r self test 1 Turn off the 100 2 Press and hold the printer toggle switch in the Paper feed position 3 Turn on the 100 4 Hold the printer toggle switch until printing begins The printer prints a list of the current configuration settings and performs a continuous print test 5 Press the printer toggle switch to the OnLine Off Line position to stop the printing operation 6 The printer is ready to re...

Page 47: ...ete the configuration Pressing the left side of the printer toggle switch selects NEXT to advance to the next menu item Pressing the right side of the printer toggle switch selects OK to accept what is stated on this line of the menu item Each time the switch is pressed another part of the menu prints Allow the printer to finish printing before pressing the switch again See the table of commands o...

Page 48: ...on CUSTOM NEXT OK Press OK to enter custom mode CUSTOM MENU PRINT CUSTOM SETUP NEXT OK Press NEXT AUTO SEQ NO NEXT OK Press OK ZERO Ø NEXT OK Press OK POUND SIGN NEXT OK Press OK _ UNDERSCORE NEXT OK Press OK ONLINE OFFLINE YES NEXT OK Press OK EXT CH SET NO NEXT OK Press OK PRINT READY YES NEXT OK Press NEXT PRINT READY NO NEXT OK Press OK READY ...

Page 49: ...er does not circulate The tubing or pump is clogged Remove the back panel and inspect the tubing from the water bath to the pump Remove the tubing from the pump and inspect the inlet of the pump for debris The pump is faulty Contact the Dissolution Systems Service Department for assistance The OverTemp light remains on The water bath level is too low Add water to the water bath Air is trapped in t...

Page 50: ...ontact the Agilent Service Department for assistance See Obtaining Warranty and Other Services on page 51 The heater elements are degraded or faulty For 115 V the resistance is between 10 and 15 ohms For 230 V the resistance is between 48 and 52 ohms Contact the Agilent Service Department for assistance See Obtaining Warranty and Other Services on page 51 The main PCB is faulty Contact the Agilent...

Page 51: ...her Services To place a service order warranty or other services please contact your local Customer Care Center Contact information can be found at www agilent com under your country using the Contact Us link Place your service request using the displayed phone number or E mail address ...

Page 52: ...52 100 Operator s Manual 5 Troubleshooting and Maintenance This page was intentionally left blank except for this message ...

Page 53: ... Operating Mode selecting 30 Over Temp LED 23 P Placing Dosage Units 30 Preventive Maintenance 36 PRINT FREQ 28 Print Frequency for Printer setting 28 Printer Configuration 47 Printer On LED 24 PRINTER OPERATION DURING MANUAL OR PROGRAM OPERATION OPTIONal 34 printer self test 46 printer toggling online 45 R Repairing Leaking Fittings 39 S self test printer 46 Setting the Date 24 setting the Time 2...

Page 54: ...54 100 Operator s Manual Index This page was intentionally left blank except for this message ...

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