AGFA Ovation!, Operator'S Manual

Page: 41 / 66

Troubleshooting
Ovation!

33
The ribbon does not advance
(The printer advances paper but ribbon does not advance).
•
The ribbon is installed incorrectly. Make sure that the dull
side (side with ink) is facing the paper.
•
A bad ribbon/paper combination is resulting in an
insufficient amount of friction between paper and ribbon.
Ensure that the correct type of ribbon is being used.
Skips every other label
(Print quality is good but skips every other label).
•
The label is formatted too close to the top edge of the form.
Leave white space equal to 8-dot rows at the top of the
label, approximately .02" (.5mm).
•
The media sensor or media sensor circuitry may be
defective, call for service.
Unable to print in rotation 4
•
The characters are formatted outside the dimensions of the
label. Check that the row/column values provide enough
room for the height of the characters or bar code to be
printed.