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A
Troubleshooting
As you install or upgrade IMPAX servers, you may encounter various installation and configuration
problems.
Server name registered in SQL Server is incorrect
Issue
If the server name registered in SQL Server is not the same as the server name registered in Windows,
you must update the server name in SQL Server.
Details
This discrepancy may happen if you use a ghost image when installing the third-party applications.
Solution
To check the server name registered in Windows
1. Right-click
My Computer
and select
Properties
.
2. Switch to the
Computer Name
tab.
The server name is listed as the Full server name.
To check the server name registered in SQL Server
1. In the SQL Server Query Analyzer, type
select @@servername
To update the server name registered in SQL Server
1. In the SQL Server Query Analyzer, type:
sp_dropserver
<old server name>
IMPAX 6.3 AS300 Installation Guide
78