9
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Dehumidifier
does
not start.
No electricity.
Check for power supply.
The power cord is not
properly plugged in.
Remove and reconnect the power cord.
Dehumidifier runs
but humidity level
does not decrease.
The dehumidification system
is within startup process.
Wait for 3 minutes (180 seconds) until the
dehumidification light stops blinking.
The humidity level setting is
too high.
Decrease the humidity level setting.
The working area is not
enclosed.
Make sure the area is tightly sealed.
There are other sources of
humidity in the room.
Remove these sources or wait until they
completely volatilize.
The humidity level has
reached the setting level.
Decrease the humidity level setting, set to
constant dehumidification mode, wait until the
humidity level rises up again.
The machine was tilted and
wasn't positioned upright for
enough time before use.
Position the machine upright on a level surface
and wait for at least 30 minutes before next use.
The air filter or air inlet/outlet
is blocked.
Remove blockage.
The environment temperature
is too low/high or the
humidity level is too low.
The dehumidifier is designed to work in an
environment with a temperature of 33°F to 105°F
(0.6°C to 40.6°C) and relative humidity level of
20% and higher. Make sure the room temperature/
humidity does not exceed this range.
Water on the floor.
The drain hose is loose.
Tighten the connection of the drain hose.
Sudden noise.
The machine starts drainage
process.
The water pump can create sounds during
operation. This is a normal sound.
