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My media is jumping out of the paper guides at the infeed
Your guides may have an adhesive build up on the inside
Are you using the Loop roller?
Your guides may be set too tightly against the media
Is your media a slit roll? It may be an end roll with varying roll width.
My labels keep wrapping around the nip roller
You may have an adhesive build up, or part of a label on your nip roller
Your labels may be lifting slightly, and sticking to the nip roller as they pass through
Your labels may have a heavy coating weight of adhesive, which may be bleeding from the
edges of the label, causing them to stick to the roller
Registration problems
I have changed my media and now the sensor is not reading the mark
You may need to re-teach your sensor as outlined on page 21.
Is your sensor mark in line with the sensor?
I have added laminate and the sensor is not reading the mark correctly
If your laminate now covers the sensor mark, you may have to re-teach your sensor
I am using a colored media and the sensor is reading both the mark and the media
You will have to re-teach your sensor.
My register is moving in and out
Can you see a visible ramp down as described in page 36? If not, slow your machine down, or
lengthen your electronic black mark setting
Your printer’s label pitch may be moving.
Re-teach your sensor (page 21).
Is your machine set to Blank label mode? See page 23.
The cylinder is blocking the sensor
Increase the Die stroke length as described in page 33.
The machine is timing out before it reaches the mark
Your front drive nip roller, may not be pressed firmly enough against the paper. The encoder is
attached to the front drive roller, so even if the paper slips, the encoder keeps running.
Increase the pressure of the front nip roller you are using to drive the paper through, to rectify
this problem.
My machine runs, my sensor sees the mark, but it won’t stop
Your encoder may not be contacting the front drive roller correctly, or may have moved. See
page 22 to rectify the problem.
The setting for encoder indexing, must always be set to 1. Check the encoder menu at Jump+4,
to make sure it has not been set to 0 (off)
Cutting problems
Some of my labels between the marks are cut and some are not
You may need to increase your die stroke as it may not be long enough to cut the whole die
My die cuts everywhere except one area on one side
There could be something stuck to the bearers of the magnetic cylinder or the ends of the anvil
preventing cutting in that area. Always inspect the anvil and cylinder to make sure they are
clean.
Summary of Contents for DLP-2000
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