AFINIA LABEL DLP-2000, User Manual, Page: 37 / 43

37
Troubleshooting
Media problems
My media is moving from side to side
 Make sure your paper guides, are fitted up against the media,

Check to make sure there is not too much pressure on the laminating rollers
 Use the minimum tension possible on your laminate roll
 Make sure your paper clutch is clean
 You must use the Loop roller
My media is breaking when the paper is indexing
 Your die stroke may be set too low.
 Your die may be cutting through the liner

Is the media threaded correctly?
 Is there adhesive build up on the guides , rollers or anvil?

There may be something on your anvil or under the die
My media is creasing as it enters the feed rollers

Make sure your printer - or roll of printed media is aligned correctly with the paper guides

Lighten the tension on the unwind mandrel clutch.
My label waste matrix keeps breaking

You may be using too much tension on the waste rewind clutch

Are your labels cutting correctly?

Is there too large a gap between your labels?

Do you have at least 5mm of waste on each side of the media?

Make sure your stripping bar is clean

If you are using an irregular shape, you may need to remove the waste at a different angle or
position or possibly change the orientation of your cutting die to make stripping easier.
My cores are slipping on the mandrel.

Do not use cores with a wall thickness less than 3mm
My machine will not start when I press the start button

Is your Loop sensor turned on but not seeing media?

Are your lids up?

Has your pre-determined count been reached?

Try pressing the E-Stop and resetting the machine

Try turning the machine off and re-starting the machine
My slitting waste keeps going into my label roll or nip roller

Use the slitting waste aids to encourage the waste to fall to the floor.

Attach some thin copper wire to one of the steel shafts and drape the wire over the labels, to
fire off some of the static

Try running the waste up into the label area of the waste matrix

If your bench exceeds the machine length, you could cut a hole in it for the waste to fall through
below the slitters
My lamination is bubbling or creasing as it is applied

You may have too little tension on your laminate roll

The laminating nip roller, may be set too lightly, or, unevenly

Make sure the top and bottom laminating pinch rollers are clean and free of dirt and adhesive