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Aficio Pro C550EX, Manual

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Aficio Pro C550EX Manual Download Page 179

Condition

Cause

Solution

User authentication is enabled,
yet stored files do not appear.

User authentication may have
been disabled while [All Users] is
not specified.

Re-enable user authentication,
and then enable [All Users] for
the files that did not appear.
For details about enabling [All
Users], see "Specifying Access
Permission for Stored Files".

User authentication is enabled,
yet destinations specified using
the machine do not appear.

User authentication may have
been disabled while [All Users] is
not specified.

Re-enable user authentication,
and then enable [All Users] for
the destinations that did not
appear.
For details about enabling [All
Users], see "Protecting the
Address Book".

If you try to interrupt a job while
copying an authentication screen
appears.

With this machine, you can log
off while copying. If you try to
interrupt copying after logging
off, an authentication screen
appears.

Only the user who executed a
copying job can interrupt it. Wait
until the job has completed or
consult an administrator or the
user who executed the job.

After you execute "Encrypt
Address Book", the "Exit"
message does not appear.

The hard disk may be faulty.
The file may be corrupt.

Contact your service
representative.

• p.118 "Setting the SSL / TLS Encryption Mode"
• p.67 "Specifying Access Permission for Stored Files"
• p.74 "Protecting the Address Book"

Authentication Does Not Work Properly

177

7

Summary of Contents for Pro C550EX

Page 1: ...the Safety Information in About This Machine before using the machine 8 Getting Started Authentication and its Application Ensuring Information Security Managing Access to the Machine Enhanced Networ...

Page 2: ...bank notes revenue stamps bonds stock certificates bank drafts checks passports driver s licenses The preceding list is meant as a guide only and is not inclusive We assume no responsibility for its c...

Page 3: ...the machine how to enter text and how to install the CD ROMs provided Troubleshooting Provides a guide to solving common problems and explains how to replace paper toner staples and other consumables...

Page 4: ...the manuals Manuals provided are specific to machine types In addition to the above manuals are also provided for the Printer functions Some of the example screens shown in this manual might differ s...

Page 5: ...on Administrators and Users 17 Administrators 17 User 18 The Management Function 20 About Administrator Authentication 20 About User Authentication 21 Enabling Authentication 23 Authentication Setting...

Page 6: ...ng Web Image Monitor 61 User Lockout Function 61 Auto Logout 64 3 Ensuring Information Security Specifying Access Permission for Stored Files 67 Assigning Users and Access Permission for Stored Files...

Page 7: ...IPsec 123 Encryption Key Auto Exchange Settings and Encryption Key Manual Settings 124 IPsec Settings 125 Encryption Key Auto Exchange Settings Configuration Flow 132 Encryption Key Manual Settings Co...

Page 8: ...88 Network Administrator Settings 190 System Settings 190 Settings via Web Image Monitor 190 File Administrator Settings 193 System Settings 193 Settings via Web Image Monitor 193 User Administrator S...

Page 9: ...INDEX 229 7...

Page 10: ...This Machine Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations Ind...

Page 11: ...t both administrators and users must be registered in order to authenticate users via their login user names and passwords Four types of administrators manage specific areas of machine usage such as s...

Page 12: ...settings or accessing the machine over the network The user s login user name and password as well as other items of information are stored in the machine s Address Book Personal information can be o...

Page 13: ...icate see Protection Using Encryption 9 Enable secure sockets layer SSL 10 Enter the administrator s user name and password For details about specifying the administrator user name and password see Re...

Page 14: ...p 36 Using Web Image Monitor p 113 Protection Using Encryption p 28 Registering the Administrator 1 Getting Started 12 1...

Page 15: ...red users By making this setting you can limit the functions available to users For details about specifying which functions are available see Limiting Available Functions p 23 Enabling Authentication...

Page 16: ...Data on the Hard Disk Limiting and Controlling Access Preventing Modification or Deletion of Stored Data You can allow selected users to access files stored in Document Server You can permit selected...

Page 17: ...inistrator authentication and user authentication For details about encrypting transmitted passwords see Encrypting Transmitted Passwords Safer Communication Using SSL SNMPv3 and IPsec Youcanencryptth...

Page 18: ...1 Getting Started 16 1...

Page 19: ...rk you can use the machine by accessing it using administrator authentication and disabling user authentication Do this if for instance you need to use the machine urgently p 43 Specifying Login User...

Page 20: ...ion For instructions on registering the network administrator see Registering the Administrator File Administrator This is the administrator who manages permission to access stored files You can speci...

Page 21: ...For details about registering users in the Address Book see Administrator Tools General Settings Guide or see Web Image Monitor Help Administrators and Users 19 2...

Page 22: ...ogin user name and login password If an administrator login user name or login password is forgotten a new password must be specified using the supervisor s authority Be sure not to forget the supervi...

Page 23: ...he network administrator only 4 File Administrator This administrator manages permission to access stored files You can specify passwords for Locked Print files stored in the Document Server so that o...

Page 24: ...ication Using a login user name and password user authentication is performed 4 This Machine 5 Access Limit Using authentication unauthorized users are prevented from accessing the machine 6 Authorize...

Page 25: ...See Administrator Authentication Specifying Administrator Privileges See Specifying Administrator Privileges Registering the Administrator See Registering the Administrator User Authentication See Use...

Page 26: ...r Authentication p 25 Specifying Administrator Privileges p 28 Registering the Administrator p 39 User Code Authentication p 41 Basic Authentication p 48 Windows Authentication p 54 LDAP Authenticatio...

Page 27: ...ddress Book and then be authenticated as the user Administrator authentication can also be specified via Web Image Monitor For details see Web Image Monitor Help Specifying Administrator Privileges To...

Page 28: ...ettings 3 Press Administrator Tools 4 Press Administrator Authentication Management If the setting to be specified does not appear press Next to scroll down to other settings 2 Authentication and its...

Page 29: ...e settings to manage from Available Settings The selected settings will be unavailable to users Available Settings varies depending on the administrator For details about Available Settings see Managi...

Page 30: ...n by a single administrator You can register up to four login user names Administrators 1 4 to which you can grant administrator privileges Administrator authentication can also be specified via Web I...

Page 31: ...2 Press System Settings 3 Press Administrator Tools 4 Press Program Change Administrator Administrator Authentication 29 2...

Page 32: ...ress Administrator 1 Administrator 2 Administrator 3 or Administrator 4 and then press Change If you allocate each administrator s authority to a different person the screen appears as follows 6 Press...

Page 33: ...d and then press OK Follow the password policy to make the login password more secure For details about the password policy and how to specify it see Specifying the Extended Security Functions 10 If a...

Page 34: ...t passwords are case sensitive User names cannot contain numbers only a space colon or quotation mark nor can they be left blank Do not use Japanese Traditional Chinese Simplified Chinese or Hangul do...

Page 35: ...n describes how to log on 1 Press the Login Logout key BTD008S The message Press Login then enter the login user name and login password appears 2 Press Login If you do not want to log in press Cancel...

Page 36: ...inistrator logging on appears If you log on using a login user name with the authority of more than one administrator Administrator appears If you try to log on from an operating screen Selected funct...

Page 37: ...r example to assign machine administrator authority and user administrator authority to Administrator 1 press Administrator 1 in the lines for the machine administrator and the user administrator For...

Page 38: ...Press OK twice You will be logged off 9 Press the User Tools Counter key p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Authentication Using Web Image Monitor...

Page 39: ...192 168 1 10 to connect to the machine The top page of Web Image Monitor appears 3 Click Login 4 Enter the login name and password of an administrator and then click Login 5 Make settings as desired...

Page 40: ...Code authentication does not have a password the login password is set as blank When authentication switches to an external authentication method Windows authentication or LDAP authentication authent...

Page 41: ...e can be used by more than one user For details about specifying user codes see Authentication Information General Settings Guide Specifying User Code Authentication This can be specified by the machi...

Page 42: ...t which of the machine s functions you want to limit Keys for the selected functions are available to users only when a user code is entered For details about limiting available functions for individu...

Page 43: ...Basic authentication the administrator must specify the functions available to each user registered in the Address Book Specifying Basic Authentication This can be specified by the machine administra...

Page 44: ...he machine s functions you want to permit Basic Authentication will be applied to the selected functions Users can use the selected functions only For details about specifying available functions for...

Page 45: ...setting in the Address Book for each user Users must have a registered account in the Address Book in order to use the machine when User Authentication is specified For details about user registratio...

Page 46: ...5 Select the user 6 Press Auth Info 7 Press Change for Login User Name 8 Enter a login user name and then press OK 2 Authentication and its Application 44 2...

Page 47: ...s enter the login password and then press OK 12 Press OK 13 Press Exit twice 14 Press the User Tools Counter key 15 Press System Settings 16 Press Administrator Tools 17 Press Address Book Management...

Page 48: ...18 Select the user 19 Press Auth Info 20 Select Use Auth Info at Login in SMTP Authentication 2 Authentication and its Application 46 2...

Page 49: ...folder authentication select Use Auth Info at Login in Folder Authentication For LDAP authentication select Use Auth Info at Login in LDAP Authentication 21 Press OK 22 Press Exit 23 Press the User T...

Page 50: ...sion of Windows that supports TLS v1 SSL v2 or SSL v3 is required Windows NT 4 0 Server Windows 2000 Server Windows Server 2003 Operational Requirements for Kerberos authentication To specify Kerberos...

Page 51: ...he functions available to those groups A user registered in two or more global groups can use all the functions available to members of those groups If the Guest account on the Windows server is enabl...

Page 52: ...3 Press Administrator Tools 4 Press User Authentication Management 5 Select Windows Auth If you do not want to use user authentication management select Off 2 Authentication and its Application 50 2...

Page 53: ...entication a realm must be registered beforehand The realm name must be registered in capital letters For details about registering a realm see Programming the Realm General Settings Guide Up to 5 rea...

Page 54: ...te is created Installing the Device Certificate Certificate Issued by a Certificate Authority Install the device certificate using Web Image Monitor This section explains the use of a certificate issu...

Page 55: ...rtificate Request box enter the contents of the device certificate received from the certificate authority 9 Click OK Installed appears under Certificate Status to show that a device certificate for t...

Page 56: ...such as the user name is automatically registered in the machine If user information on the server is changed information registered in the machine may be overwritten when authentication is performed...

Page 57: ...e it The first time an unregistered user accesses the machine after LDAP authentication has been specified the user is registered in the machine and can use the functions available under Available Fun...

Page 58: ...2 Press System Settings 3 Press Administrator Tools 4 Press User Authentication Management 2 Authentication and its Application 56 2...

Page 59: ...to use user authentication management select Off 6 Select the LDAP server to be used for LDAP authentication p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Au...

Page 60: ...he control panel within a given time Consult the User Administrator about your login user name password and user code For user code authentication enter a number registered in the Address Book as User...

Page 61: ...1 Press the Login Logout key BTD008S 2 Press Login 3 Enter the login user name and then press OK If User Authentication is Specified 59 2...

Page 62: ...ating Please wait appears Log Off Using the Control Panel Follow the procedure below to log off when Basic Authentication Windows Authentication or LDAP Authentication is set 1 Press the Login Logout...

Page 63: ...Monitor after logging off User Lockout Function If an incorrect password is entered several times the User Lockout function prevents further login attempts under the same user name Even if the locked...

Page 64: ...Administrators with unlocking privileges are as follows Locked out User Unlocking administrator general user user administrator user administrator network administrator file administrator machine admi...

Page 65: ...can be unlocked by the administrator or supervisor with unlocking privileges using Web Image Monitor 1 Open a Web browser 2 Enter http the machine s IP address or host name in the address bar When ent...

Page 66: ...panel within a given time This feature is called Auto Logout Specify how long the machine is to wait before performing Auto Logout 1 Press the User Tools Counter key 2 Press System Settings 3 Press T...

Page 67: ...ect On If you do not want to specify Auto Logout Timer select Off 6 Enter 60 to 999 seconds using the number keys and then press 7 Press the User Tools Counter key If User Authentication is Specified...

Page 68: ...2 Authentication and its Application 66 2...

Page 69: ...and edit files Full Control You can specify the user and access permission This includes permission to view edit and edit delete files Files can be stored by any user who is allowed to use the Documen...

Page 70: ...on Logging off Using Administrator Authentication If files become inaccessible reset their access permission as the file creator owner This can also be done by the file administrator If you want to ac...

Page 71: ...han one user By pressing All Users you can select all the users 8 Press Exit 9 Select the user who you want to assign access permission to and then select the permission Select the access permission f...

Page 72: ...inistrator Specify passwords for stored files This provides increased protection against unauthorized use of files For details about logging on and logging off with administrator authentication see Lo...

Page 73: ...ation p 34 Logging off Using Administrator Authentication Unlocking Files If you specify Enhance File Protection the file will be locked and become inaccessible if an invalid password is entered ten t...

Page 74: ...hentication see Logging on Using Administrator Authentication Logging off Using Administrator Authentication 1 Press the Document Server key 2 Select the file 3 Press File Management 4 Press Unlock Fi...

Page 75: ...p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Authentication Specifying Access Permission for Stored Files 73 3...

Page 76: ...r You can encrypt the data in the Address Book using the extended security function Encrypt Address Book For details about this and other extended security functions see Specifying the Extended Securi...

Page 77: ...lphanumeric characters 8 Press Encrypt Decrypt 9 Press Yes Do not switch the main power off during encryption as doing so may corrupt the data Encrypting the data in the Address Book may take a long t...

Page 78: ...ypted 10 Press Exit 11 Press OK 12 Press the User Tools Counter key If you register additional users after encrypting the data in the Address Book those users are also encrypted p 33 Logging on Using...

Page 79: ...I F setting information System settings information Enabling the Encryption Settings Use the following procedure to enable the encryption settings at initial set up or after encryption settings have...

Page 80: ...User Tools Counter key 2 Press System Settings 3 Press Administrator Tools 4 Press Machine Data Encryption Settings If the setting to be specified does not appear press Next 3 Ensuring Information Se...

Page 81: ...carry all of the data over to the hard disk select All Data To carry over only the machine settings data select File System Data Only To reset all of the data select Format All Data 7 Press the Start...

Page 82: ...er see Turning On the Power About This Machine Printing the Encryption Key Use the following procedure to print the key again if it has been lost or misplaced The encryption key is required for data r...

Page 83: ...3 Press Administrator Tools 4 Press Machine Data Encryption Settings 5 Press Print Encryption Key The encryption key for retrieving backup data is printed Encrypting Data on the Hard Disk 81 3...

Page 84: ...e sure to store the encryption key safely for retrieving back up data When the encryption key is updated encryption is performed using the new key After completing the procedure on the machine s contr...

Page 85: ...ey 6 Select the data to be carried over to the hard disk and not be reset To carry all of the data over to the hard disk select All Data To carry over only the machine settings data select File System...

Page 86: ...nter key 12 Turn off the power and the main power switch and then turn the main power switch back on For details about turning off the power see Turning On the Power About This Machine Canceling Data...

Page 87: ...start the machine to enable the new settings Restarting can be slow when there is data to be carried over to the hard disk 1 Press the User Tools Counter key 2 Press System Settings 3 Press Administra...

Page 88: ...achine settings data select File System Data Only To reset all of the data select Format All Data 7 Press OK 8 Press Exit 9 Press Exit 10 Press the User Tools Counter key 11 Turn off the power and the...

Page 89: ...ses the temporary data on the hard disk by writing over it Overwriting starts automatically once the job is completed The copier function take priority over the Auto Erase Memory function If a copy jo...

Page 90: ...s Temporary data is overwritten multiple times with random numbers The number of overwrites can be selected from 1 to 9 The default is 3 times 1 National Security Agency U S A 2 Department of Defense...

Page 91: ...eted overwriting will stop and data will be left on the hard disk Do not stop the overwrite mid process Doing so will damage the hard disk Should the main power switch be turned to Off before Auto Era...

Page 92: ...dministrator Authentication Types of Data that Can or Cannot Be Overwritten The following table shows the types of data that can or cannot be overwritten by Auto Erase Memory Data overwritten by Auto...

Page 93: ...process Doing so will damage the hard disk Other than pausing no operations are possible during the Erase All Memory process If Random Numbers is specified the erasure process can take up to three hou...

Page 94: ...rwriting is completed turn off the main power Turn it on again and then repeat from step 2 If you specify to both overwrite and encrypt the data the data will all be encrypted p 33 Logging on Using Ad...

Page 95: ...To resume overwriting turn on the main power Deleting Data on the Hard Disk 93 3...

Page 96: ...3 Ensuring Information Security 94 3...

Page 97: ...ttings in Admin Authentication to prevent users from specifying certain settings Administrator type determines which machine settings can be modified The following administrator types are possible Use...

Page 98: ...strator Settings p 185 Machine Administrator Settings p 190 Network Administrator Settings p 193 File Administrator Settings p 201 User Settings Control Panel Settings p 214 User Settings Web Image Mo...

Page 99: ...14 User Settings Web Image Monitor Settings Menu Protect You can set menu protect to Off Level 1 or Level 2 If you set it to Off no menu protect limitation is applied To limit access to the fullest ex...

Page 100: ...3 Press Administrator Tools 4 Press Menu Protect 5 Select the menu protect level and then press OK 6 Press the User Tools Counter key 4 Managing Access to the Machine 98 4...

Page 101: ...colour and black white select Full Colour Two Colour Black White Unless you select all items in the Copier the Auto Colour Selection key cannot be used Specifying Which Functions are Available Thiscan...

Page 102: ...3 Press Administrator Tools 4 Press Address Book Management 5 Select the user 4 Managing Access to the Machine 100 4...

Page 103: ...the setting to be specified does not appear press Next to scroll down to other settings 8 Press OK 9 Press Exit 10 Press the User Tools Counter key p 33 Logging on Using Administrator Authentication...

Page 104: ...4 Managing Access to the Machine 102 4...

Page 105: ...68 15 16 to 192 168 15 20 Using access control you can limit access involving Web Image Monitor You cannot limit access involving telnet when using the SNMPv1 monitoring 1 Open a Web browser 2 Enter h...

Page 106: ...etails about logging on and logging off with administrator authentication see Logging on Using Administrator Authentication Logging off Using Administrator Authentication Protocol Port Setting Method...

Page 107: ...ssion methods using the control panel or Web Image Monitor SMB TCP 139 Control Panel Web Image Monitor telnet SMB printing functions cannot be used NBT UDP 137 UDP 138 telnet SMB printing functions vi...

Page 108: ...smission methods using the control panel Web Image Monitor or telnet SSDP UDP 1900 Web Image Monitor telnet Device discovery using UPnP from Windows cannot be used Bonjour UDP 5353 Web Image Monitor t...

Page 109: ...otocol 5 Press Inactive for the protocol you want to disable 6 Press OK 7 Press the User Tools Counter key p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Authe...

Page 110: ...zed access You can make network security level settings on the control panel as well as Web Image Monitor However the protocols that can be specified differ Set the security level to Level 0 Level 1 o...

Page 111: ...System Settings 3 Press Administrator Tools 4 Press Network Security Level If the setting you want to specify does not appear press Next to scroll down to other settings Preventing Unauthorized Acces...

Page 112: ...r host name in the address bar When entering an IPv4 address do not begin segments with zeros For example If the address is 192 168 001 010 you must enter it as 192 168 1 10 to connect to the machine...

Page 113: ...vailable Unavailable Unavailable SNMP v1v2 Browse Available Available Unavailable SNMP v3 Available Available Available SNMP v3 SNMP Encryption Automatic Automatic Ciphertext Only TELNET Available Una...

Page 114: ...tted Passwords Prevent login passwords from being revealed by encrypting them for transmission Also encrypt the login password for administrator authentication and user authentication 5 Enhanced Netwo...

Page 115: ...ecified by the network administrator To protect the communication path and establish encrypted communication create and install the device certificate There are two ways of installing a device certifi...

Page 116: ...procedure specified by the certificate authority 2 Installing the device certificate Install the device certificate using Web Image Monitor 3 Enabling SSL Enable the SSL TLS setting using Web Image M...

Page 117: ...thority Create the device certificate using Web Image Monitor For details about the displayed items and selectable items see Web Image Monitor Help This section explains the use of a certificate issue...

Page 118: ...ng the Device Certificate Certificate Issued by a Certificate Authority Install the device certificate using Web Image Monitor For details about the displayed items and selectable items see Web Image...

Page 119: ...n the address bar When entering an IPv4 address do not begin segments with zeros For example If the address is 192 168 001 010 you must enter it as 192 168 1 10 to connect to the machine The top page...

Page 120: ...by following the Certificate Import Wizard instructions For details about how to install the certificate and about where to store the certificate when accessing the machine using IPP see Web Image Mo...

Page 121: ...ng this setting you can change the security level For details about logging on and logging off with administrator authentication see Logging on Using Administrator Authentication Logging off Using Adm...

Page 122: ...ing Web Image Monitor For details see Web Image Monitor Help p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Authentication SNMPv3 Encryption This can be specif...

Page 123: ...s System Settings 3 Press Interface Settings 4 Press Permit SNMPv3 Communication If the setting to be specified does not appear press Next to scroll down to other settings Protection Using Encryption...

Page 124: ...e data for transmission may not be encrypted or sent For details about specifying the network administrator s Encryption Password setting see Registering the Administrator p 33 Logging on Using Admini...

Page 125: ...s Web Image Monitor due to IPsec configuration problems disable IPsec in System Settings on the control panel and then access Web Image Monitor For details about enabling and disabling IPsec using the...

Page 126: ...ing the IPsec SA the ISAKMPSA Phase 1 settings are auto configured After this the IPsec SA Phase 2 settings which allow actual IPsec transmission are auto configured Also for further security the SA c...

Page 127: ...Encryption Key Auto Exchange Security Level When you select a security level certain security settings are automatically configured The following table explains security level features Security Level...

Page 128: ...ble lists the settings that are automatically configured according to the security level Setting Authentication Only Authentication and Low Level Encryption Authentication and High Level Encryption Se...

Page 129: ...ddress type local address and remote address must still be configured manually After you specify a security level you can still make changes to the auto configured settings When you change an auto con...

Page 130: ...inning and ending IP addresses Set the same address for the beginning point as you set in Local Address IPsec Requirement Level Specify whether to only transmit using IPsec or to allow cleartext trans...

Page 131: ...Phase 2 auto setting ESP AH ESP AH Phase 2 Authentication Algorithm Specify the authentication algorithm to be used in phase 2 auto setting HMAC MD5 96 HMAC SHA1 96 Phase 2 Encryption Algorithm Permi...

Page 132: ...y the address of the IPsec transmission partner You can also specify an address range The IPsec transmission partner s IPv4 or IPv6 address Ifyouarenotsettinganaddress range enter 32 after an IPv4 add...

Page 133: ...uthentication algorithm HMAC MD5 96 HMAC SHA1 96 Authentication Key Specify the key for the authentication algorithm Specify a value within the ranges shown below according to the encryption algorithm...

Page 134: ...48 digits AES 128 set 32 digits AES 192 set 48 digits AES 256 set 64 digits ASCII DES set 8 characters 3DES set 24 characters AES 128 set 16 characters AES 192 set 24 characters AES 256 set 32 charact...

Page 135: ...ed Specifying Encryption Key Auto Exchange Settings This can be specified using Web Image Monitor 1 Open a Web browser 2 Enter http the machine s IP address or host name in the address bar When enteri...

Page 136: ...68 001 010 you must enter it as 192 168 1 10 to connect to the machine The top page of Web Image Monitor appears 3 Click Login The network administrator can log on Enter the login user name and login...

Page 137: ...tion algorithm onWindowsXP Encryption andtheDiffie Hellmangroupsettingsin Security method preference order match the settings specified on the machine in Encryption Key Auto Exchange Settings Phase 1...

Page 138: ...2 34 Click OK three times 35 Click Next 36 Click Finish 37 Click OK 38 Click Close The new IP security policy IPsec settings is specified 39 Select the security policy that was just created right clic...

Page 139: ...nd when ICMP is excluded from IPsec transmission Also because the response is slow during initial key exchange it may take some time to confirm that transmission has been established Specifying Encryp...

Page 140: ...ing telnet the default login user name is admin and the password is blank For details about logging in to telnet and telnet operations see Using telnet Network Guide If you are using a certificate as...

Page 141: ...ntly excluded from IPsec transmission Specify protocols to exclude msh ipsec exclude https dns dhcp wins all on off Specify the protocol and then enter on to exclude it or off to include it for IPsec...

Page 142: ...r dual Not specifying a protocol displays the current setting SPI value setting msh ipsec manual 1 2 3 4 default spi SPI input value SPI output value Enter the separate setting number 1 4 or default a...

Page 143: ...thm to null enter an encryption key of arbitrary numbers 2 64 digits long If you are setting an ASCII character string enter it as is If you have set the encryption algorithm to null enter an encrypti...

Page 144: ...ou specify discard any packets that IPsec can be applied to are discarded Not specifying a security policy displays the current setting Security protocol setting msh ipsec ike 1 2 3 4 default proto ah...

Page 145: ...te the certificate for IPsec must be installed and specified before it can be used To install and specify the certificate use Web Image Monitor PSK character string setting msh ipsec ike 1 2 3 4 defau...

Page 146: ...rate multiple encryption algorithm entries with a comma The current setting values are displayed in order of highest priority Not specifying an authentication algorithm displays the current setting IP...

Page 147: ...in seconds from 300 to 172800 Not specifying a validity period displays the current setting Reset setting values msh ipsec ike 1 2 3 4 default all clear Enter the separate setting number 1 4 or defaul...

Page 148: ...5 Enhanced Network Security 146 5...

Page 149: ...d how to specify them For details about when to use each function see the corresponding chapters Changing the Extended Security Functions To change the extended security functions display the extended...

Page 150: ...2 Press System Settings 3 Press Administrator Tools 4 Press Extended Security 6 Specifying the Extended Security Functions 148 6...

Page 151: ...tor checks the job history using SNMP in SNMP manager personal information can be displayed as so that users cannot be identified Because information identifying registered users cannot be viewed unau...

Page 152: ...nt Job This can be specified by the machine administrator This setting lets you specify whether or not authentication is required for operations such as canceling jobs under the copier function If you...

Page 153: ...Prohibit Do not Prohibit Change Firmware Structure This can be specified by the machine administrator Specify whether to prevent changes in the machine s firmware structure The Change Firmware Struct...

Page 154: ...p 74 Protecting the Address Book p 118 Setting the SSL TLS Encryption Mode 6 Specifying the Extended Security Functions 152 6...

Page 155: ...ode If the power is turned off when Weekly Timer Mode is set the Weekly Timer Code settings must be enabled and you must enter a code before you can turn the power back on Specifying the Weekly Timer...

Page 156: ...y Timer Code 5 Press On Canceling Weekly Timer Code This can be specified by the machine administrator 1 Press the User Tools Counter key 2 Press System Settings 6 Specifying the Extended Security Fun...

Page 157: ...3 Press Timer Settings 4 Press Weekly Timer Code 5 Press Off Other Security Functions 155 6...

Page 158: ...the machine administrator Service mode is used by a service representative for inspection or repair If you set the service mode lock to On service mode cannot be used unless the machine administrator...

Page 159: ...ress On and then press OK A confirmation message appears 6 Press Yes 7 Press the User Tools Counter key p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Authenti...

Page 160: ...e mode lock For details about logging on and logging off with administrator authentication see Logging on Using Administrator Authentication Logging off Using Administrator Authentication 1 Press the...

Page 161: ...s Counter key The service representative can switch to service mode p 33 Logging on Using Administrator Authentication p 34 Logging off Using Administrator Authentication Limiting Machine Operation to...

Page 162: ...6 Specifying the Extended Security Functions 160 6...

Page 163: ...e appears deal with the problem according to the information contained in the message Messages Cause Solutions You do not have the privileges to use this function The authority to use the function is...

Page 164: ...erver error may have occurred Confirm the network in use with the LAN administrator If an error code appears follow the instructions next to the error code in the table below Theselectedfile s contain...

Page 165: ...ied in the driver 3 A driver encryption key error occurred Make sure that the encryption key is correctly specified on the driver B0206 002 1 A login user name or password error occurred Make sure the...

Page 166: ...B0208 000 The account is locked because you have reached the maximum number of failed authentication attempts allowed Ask the user administrator to unlock the account Windows Authentication Error Cod...

Page 167: ...used at another location Wait a few minutes and then try again W0406 101 Authentication cannot be completed because of the high number of authentication attempts Wait a few minutes and then try again...

Page 168: ...cified correctly W0406 104 4 Cannot resolve the domain name Specify the IP address in the domain name and confirm that authentication is successful If authentication was successful 1 If the top level...

Page 169: ...rol firewall and the firewall on the machine to the domain control connection path are open If you are using a Windows firewall open Network Connection Properties Then click detail settings Windows fi...

Page 170: ...ference between the KDC and machine timing is more than 5 minutes Make sure the timing matches 3 Kerberos authentication will fail if the realm name is specified in lower case letters Make sure the re...

Page 171: ...re the account has been added to user group Makesuretheusergroupname registered on the machine and the group name on the DC domain controller are exactly the same The DC is case sensitive Make sure th...

Page 172: ...t correctly and log in again W0409 000 Authentication timed out because the server did not respond Check the network configuration or settings on the authenticating server W0511 000 The authentication...

Page 173: ...1 A password error occurred Make sure the password is entered correctly 2 Restrict Use of Simple Encryption is enabled The administrator has restricted use of simple encryption You can use the encrypt...

Page 174: ...n test is successful with the current LDAP server configuration L0307 001 An authentication error occurred because the Address Book is being used at another location Wait a few minutes and then try ag...

Page 175: ...pecified correctly in the LDAP authentication settings 3 Make sure the login name attribute is entered correctly in the LDAP authentication settings 4 Make sure the SSL settings are supported by the L...

Page 176: ...ver name login user name password or information entered for the search filter L0406 204 Kerberos authentication failed 1 Kerberos authentication settings are not correctly configured Make sure the re...

Page 177: ...er or network administrator If the situation does not return to normal contact your service representative L0511 000 The authentication server login name is the same as a user name already registered...

Page 178: ...not set correctly Alternatively SSL TLS has been enabled although the requiredcertificateisnotinstalled in the computer Set Restrict Use of Simple Encryption to On Alternatively enable SSL TLS instal...

Page 179: ...ons that did not appear For details about enabling All Users see Protecting the Address Book If you try to interrupt a job while copyinganauthenticationscreen appears With this machine you can log off...

Page 180: ...7 Troubleshooting 178 7...

Page 181: ...specify up to 32 alphanumeric characters and symbols Keep in mind that user names and passwords are case sensitive Be sure not to forget the supervisor login user name and login password If you do fo...

Page 182: ...2 Press the Login Logout key BTD008S 3 Press Login 4 Enter a login user name and then press OK When you assign the administrator for the first time enter supervisor 8 Appendix 180 8...

Page 183: ...tion has been specified be sure to log off after completing settings This section describes how to log off after completing settings 1 Press the Login Logout key BTD008S 2 Press Yes Changing the Super...

Page 184: ...2 Press System Settings 3 Press Administrator Tools 4 Press Program Change Administrator 5 Under Supervisor press Change 8 Appendix 182 8...

Page 185: ...twice 12 Press the User Tools Counter key Resetting an Administrator s Password This section describes how to reset the administrators passwords For details about logging on and logging off as the sup...

Page 186: ...wish to reset 8 Press Change for the login password 9 Enter the login password and then press OK 10 If a password reentry screen appears enter the login password and then press OK 11 Press OK twice 12...

Page 187: ...Timer Settings All the settings can be specified Interface Settings The following settings can be specified Network DNS Configuration You can perform a connection test File Transfer The following sett...

Page 188: ...n to use You can also edit the settings for each function Administrator Authentication Management Machine Management Program Change Administrator Machine Administrator You can change the user name and...

Page 189: ...e HDD Encryption Unit option must be installed Maintenance The following settings can be specified Auto Colour Calibration All the settings can be specified Copier Document Server Features The followi...

Page 190: ...te Permit Firmware Structure Change Display IP Address on Device Display Panel Output Tray Paper Tray Priority Front Cover Sheet Tray Back Cover Sheet Tray Slip Sheet Tray Designation Sheet 1 Tray Des...

Page 191: ...lable Settings for Machine Administrator Program Change Administrator You can specify the following administrator settings as the machine administrator Login User Name Login Password Encryption Passwo...

Page 192: ...erver Name Port No E mail Communication Port E mail Reception Interval Max Reception E mail Size E mail Storage in Server Auto Specify Sender Name Administrator Tools Administrator Authentication Mana...

Page 193: ...trator Program Change Administrator You can specify the following administrator settings for the machine administrator Login User Name Login Password Change Encryption Password Network IPv4 All the se...

Page 194: ...ol All the settings can be specified SSL TLS All the settings can be specified ssh All the settings can be specified Site Certificates All the settings can be specified Device Certificates All the set...

Page 195: ...ce File Protection Auto Delete File in Document Server Delete All Files in Document Server Settings via Web Image Monitor The following settings can be specified Document Server All the settings can b...

Page 196: ...Login Password Change Encryption Password Webpage Download Help File 8 Appendix 194 8...

Page 197: ...inistrator Authentication Management User Management Program Change Administrator User Administrator Extended Security Encrypt Address Book Password Policy Settings via Web Image Monitor The following...

Page 198: ...The user administrator settings that can be specified are as follows Login User Name Login Password Change Encryption Password Webpage Download Help File 8 Appendix 196 8...

Page 199: ...ll control Owner This is a user who can store files in the machine and authorize other users to view edit or delete those files File Administrator This is the file administrator A Granted authority to...

Page 200: ...Settings Read only Edit Edit Delete Full Control Owner File Admin Unlocking Files A 1 This setting can be specified by the owner 8 Appendix 198 8...

Page 201: ...on registered in the Address Book and has a login password and user name Full Control This is a user granted full control Abbreviations in the table columns A You can view and change the setting B You...

Page 202: ...Settings Read only User Edit User Edit Delete User Full Control Register ed User User Admin Available Functions C C C C B A 1 You can only enter the password 8 Appendix 200 8...

Page 203: ...the user settings that can be specified on the machine when user authentication is specified Settings that can be specified by the user vary according to the menu protect level and available settings...

Page 204: ...st can only be viewed regardless of the menu protect level setting The default for Menu Protect is Level 2 General Features Settings Off Level 1 Level 2 Auto Image Density Priority R W R R Original Ph...

Page 205: ...Left Right R W R R Front Margin Top Bottom R W R R Back Margin Top Bottom R W R R 1 Sided 2 Sided Auto Margin T to T R W R R 1 Sided 2 Sided Auto Margin T to B R W R R Creep Setting for Magazine R W...

Page 206: ...amp Settings Off Level 1 Level 2 Stamp Language R W R W R Stamp Priority R W R W R Stamp Colour COPY R W R R Stamp Colour URGENT R W R R Stamp Colour PRIORITY R W R R Stamp Colour For Your Info R W R...

Page 207: ...d but not specified User Stamp Settings Off Level 1 Level 2 Program Delete Stamp R W R W R Stamp Format 1 R W R W R Stamp Format 2 R W R W R Stamp Format 3 R W R W R Stamp Format 4 R W R W R Stamp Col...

Page 208: ...R W R W R Stamp on Designating Slip Sheet R W R W R Stamp Position P1 P2 1 R W R W R Stamp Position 1 5 2 5 1 R W R W R Stamp Position 1 2 1 R W R W R Stamp Position P 1 P 2 1 R W R W R Stamp Position...

Page 209: ...Face Method in Bypass Mode R W R R Memory Full Auto Scan Restart R W R R Insert Separation Sheet R W R R Letterhead Setting R W R W R Staple Position R W R W R Punch Type R W R W R Simplified Screen F...

Page 210: ...en specified C Unauthorized user Abbreviations in the table columns R W Read and Write Both reading and modifying the setting are available R Read Reading only N A Not Applicable Neither reading nor m...

Page 211: ...heet Tray R W R N A Designation Sheet 1 Tray R W R N A Designation Sheet 2 Tray R W R N A Separation Sheet Tray R W R N A Timer Settings Settings A B C Auto Off Timer R W R N A Energy Saver Timer R W...

Page 212: ...face Settings Settings A B C Print List R W N A N A Network Settings A B C Machine IPv4 Address 1 R W R N A IPv4 Gateway Address R W R N A Machine IPv6 Address 1 R R N A IPv6 Gateway Address R R N A I...

Page 213: ...Obtain DHCP you can only read the setting File Transfer Settings A B C SMTP Server R W R N A SMTP Authentication 2 R W R N A POP before SMTP R W R N A Reception Protocol R W R N A POP3 IMAP4 Settings...

Page 214: ...A N A N A Extended Security R W R N A Auto Delete File in Document Server R W R N A Delete All Files in Document Server R W N A N A Capture Priority 4 R R N A Capture Delete All Unsent Files 4 R R N...

Page 215: ...password can be specified 3 The DataOverwriteSecurity Unit option must be installed 4 The File Format Converter option must be installed 5 The HDD Encryption Unit option must be installed System Sett...

Page 216: ...ttings ThissectiondisplaystheusersettingsthatcanbespecifiedonWebImageMonitorwhenuserauthentication isspecified Settingsthatcanbespecifiedbytheuservaryaccordingtothemenuprotectlevelandavailable setting...

Page 217: ...ing the setting are available R Read Reading only N A Not Applicable Neither reading nor modifying the setting is available System Settings A B C General Settings Device Name R W R W N A General Setti...

Page 218: ...R W R N A Designation Sheet 2 Tray Apply Duplex R W R N A Designation Sheet 2 Tray Display Time R W R N A Separation Sheet Tray Tray to set R W R N A Separation Sheet Tray Display Time R W R N A Pape...

Page 219: ...Thickness R W R N A Tray4 Apply Auto Paper Select R W R N A Tray4 Apply Duplex R W R N A Large Capacity Tray Paper Type R W R N A Large Capacity Tray Paper Thickness R W R N A Large Capacity Tray App...

Page 220: ...ocument Server Auto Reset Timer R W R N A Auto Logout Timer R W R N A Weekly Timer Code R W R N A Weekly Timer Monday R W R N A Weekly Timer Tuesday R W R N A Weekly Timer Wednesday R W R N A Weekly T...

Page 221: ...ail Size R W R N A E mail Storage in Server R W R N A SMTP Server Name R W R N A SMTP Port No R W R N A SMTP Authentication R W R N A SMTP Auth E mail Address R W R N A SMTP Auth User Name R W N A N A...

Page 222: ...R W R N A Auto E mail Notification Settings A B C Notification Message R R N A Groups to Notify Address List R R N A Call Service R R N A Out of Toner R R N A Toner Almost Empty R R N A Paper Misfeed...

Page 223: ...d E mail Notification Settings A B C Notification Subject R R N A Notification Message R R N A Restriction to System Config Info R R N A Restriction to Network Config Info R R N A Restriction to Suppl...

Page 224: ...ication Unique Attribute R W R N A LDAP Authentication Available Function R W R N A Administrator Authentication Management Settings A B C User Administrator Authentication R R N A Available Settings...

Page 225: ...Settings A B C Program Change Delete R W N A N A Device Settings 223 8...

Page 226: ...he table heads A Authorized user when Available functions have not been specified B Authorized user when Available functions have been specified C Unauthorized user Abbreviations in the table columns...

Page 227: ...when Available functions have been specified C Unauthorized user Abbreviations in the table columns R W Read and Write Both reading and modifying the setting are available R Read Reading only N A Not...

Page 228: ...Address R W R N A DCHPv6 lite R W R N A DDNS R W R N A Default Gateway Address R W R N A DNS Server R W R N A SMB Settings A B C SMB R W R N A Protocol R R N A Workgroup Name R W R N A Computer Name...

Page 229: ...Computer Name R W R N A Location R W R N A Webpage Settings A B C Language 1 R W R N A Language 2 R W R N A URL 1 R W R N A URL 2 R W R N A Set Help URL Target R W R N A Download Help Page R W R W N A...

Page 230: ...ire Options The following functions require certain options and additional functions Hard Disk overwrite erase function DataOverwriteSecurity Unit Hard disk data encryption function HDD Encryption Uni...

Page 231: ...n Key Auto Exchange Security Level 125 Encryption Key Auto Exchange Setting Items 127 Encryption Key Auto Exchange Settings Configuration Flow 132 Encryption Key Manual Settings Configuration Flow 137...

Page 232: ...assword 43 SSL Secure Sockets Layer 113 SSL TLS Encryption 118 Supervisor 18 179 Symbols 8 System Settings 208 T Transmitted Passwords 112 Type of Administrator 95 U Update Firmware 151 User 10 18 Use...

Page 233: ...MEMO 231...

Page 234: ...MEMO 232 EN USA D0797508...

Page 235: ...as follows The product names of Windows 2000 are as follows Microsoft Windows 2000 Professional Microsoft Windows 2000 Server Microsoft Windows 2000 Advanced Server The product names of Windows XP ar...

Page 236: ...Operating Instructions Security Reference D079 7508 EN USA Type for Pro C550EX Type for Pro C700EX...

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