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Installation Manual & User Instructions
For
MultiCom 500
Multi resident GSM Intercom System
Page 1: ...P a g e 1 Installation Manual User Instructions For MultiCom 500 Multi resident GSM Intercom System...
Page 2: ...5 Programming Pg 5 Programming by Keypad LCD Pg 6 SMS Programming Pg 13 PC Programming Pg 15 Using the Intercom Pg 18 Control by SMS Pg 19 Door Release by Using the Keypad Using the Optional App Pg 19...
Page 3: ...essional according to the wiring fire and security regulations of your country The system will not be covered under warranty by improper installation 2 Use the keys supplied to open the front door to...
Page 4: ...pply more than 6 meters 18 feet away from the intercom otherwise voltage drop and noise on the power cables will cause unstable operation 3 Do NOT connect this power supply to any electric locking dev...
Page 5: ...e the SIM card holder in the open direction and carefully open the door Do NOT force it Powering Up Perform a final check of wiring and ensure the antenna is connected before switching on the power On...
Page 6: ...anager password and press the BELL button Note The default password is 123456 This information screen will be displayed and automatically will revert to the main menu after 20 seconds However you can...
Page 7: ...d you wish to have a building manager reception or security guard receive calls from the intercom you may enter their number here This is the maximum conversation time which can be had when the call i...
Page 8: ...m may experience acoustic feedback squelch If it is too low the phone user may have difficulty hearing the visitor Please adjust accordingly Adjust speaker volume from 1 8 It is recommended to set the...
Page 9: ...criber phone numbers may need to be stored with the long distance 1 prefix at the beginning of the number Adjust the relay trigger time 1 second is sufficient for automatic gates Certain door locks su...
Page 10: ...s to be able to scroll names on the LCD display and select the appropriate resident to call However for some applications privacy may require that resident names are not displayed Enable or disable th...
Page 11: ...hout the 1 and check which works Sub Menu SMS Setting Setting by SMS ON OFF On by Default Clock Setup Set Clock Set clock Time and Date 500 residents can be added to the intercom under the subscriber...
Page 12: ...Authorized The screen below shows all the information which can be entered for an authorized user Tip For US customers you may need to enter the numbers with the long distance 1 prefix at the beginni...
Page 13: ...orcode 0 Passcode Function add subscriber Apartment number Name of resident Telephone numbers 0 resident enabled 1 resident disabled Keypad Access code TIP If you wish to leave a piece of data blank f...
Page 14: ...lt Change passcode 123456 02 newcode 6 digit code N A Set managers phone number 123456 03 phonenumber N A Set talking time 123456 09 minutes 1 99 3 mins Set door open by password 123456 12 1 password...
Page 15: ...the power terminals and open the software The window above will appear Select each COM port option shown bottom right until an error message does not appear this will indicate the correct USB COM por...
Page 16: ...ng List Enable this to allow visitors to scroll list of names on screen Talking Time Limit Adjust this to restrict the max talking time on a call Calling Time Adjust this to prevent the unit ringing a...
Page 17: ...eed to store numbers with long distance 1 prefix at the beginning of the number for caller ID function to work Authorized Select this to add visitors who can open the door with their phone Add Press t...
Page 18: ...the visitor and press the following digits on their mobile or fixed line telephone to control the relay on the device open door 1 momentary open door 2 momentary open door 1 relay hold 1 open door 2...
Page 19: ...unlatch or switch OFF 123456 44 2 Relay momentary trigger 123456 44 2 1 Relay latch ON or hold ON 123456 44 2 0 Relay unlatch or switch OFF Door Release by Using the Keypad To Gain Entry via the Keypa...
Page 20: ...SMS to unlatch relay 1 if it has previously been latched Can be used to allow gates to close again Status features Enter new screen to check signal strength stored numbers gate or door status Setting...
Page 21: ...ther users to have this feature the text strings for hold open can be copied from above SMS section and entered into the app settings screen However care must be taken when using this feature If a use...
Page 22: ...s a standard voice capable SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of international quad band standards 850 900 1800 1900 MHz Check the...
Page 23: ...not work when the intercom calls a phone A Check if you can hear the relay clicking at the gate when the keys are pressed during a call If it can be heard then the system is working check wiring betw...
Page 24: ...anel version H Hardware PCB version S Software version Version Reason for change Date P H S 1 1 4 18 2 relay version keypad code for each user added 4 21 Latching relay feature added 30 July 15 4 22 n...
