Customer should not repackage and ship the Pet ReFresh unit due to
possibility of irreparable damage. For warranty service, please contact
Customer Service by calling 1-888-764-0693 or via email at support@
aerusonline.com.
WHAT IS COVERED BY THIS WARRANTY
We warrant the Pet ReFresh to the Customer, subject to the conditions
herein, against defects in workmanship and material, for a period of six
(6) months from the date of Customer’s original retail purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper installation,
operation, cleaning, and maintenance, all in accordance with the
Owner’s Manual. Failure to meet any of these requirements will void
this warranty. Servicing of your Pet ReFresh by parties other than our
authorized representatives and/or using parts other than genuine parts
will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact Customer Service by calling 1-888-764-0693 or
via email at [email protected] and provide proof of purchase
within the above time periods. We will repair or replace and return the
product, without charge and within a reasonable period of time, subject
to the conditions herein, if our examination shall disclose any part to be
defective in workmanship or material. If we, in our discretion, are unable
to repair the product after a reasonable number of attempts, we will
provide either a refund of the purchase price or a replacement unit, at
the company’s option.
WHAT IS NOT COVERED BY THIS WARRANTY
Not for commercial use. Ordinary wear and tear shall not be considered
a defect in workmanship or material. These warranties do not apply
for loss or damage caused by accident, fire, abuse, misuse, improper
installation, leaking, modification, misapplication, or bay any repairs
other than those provided by our authorized Service Center. This
warranty is non-transferable and does not cover consumable items.
UNAUTHORIZED CHANNELS
Warranties are voided if a product is purchased through unauthorized
channels; this includes websites that are not authorized to use our
trademarked names, images, and logos as well as Internet auction
sites (e.g. eBay and Craigslist). To confirm warranty coverage prior
to purchasing a product, contact Customer Service with the product
serial number.
EXCLUSION OF OTHER WARRANTIES & CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO REPRESENTATION OR
WARRANTY OF ANY KIND. ALL OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF EXPRESSED
OR IMPLIED WARRANTIES, CONDITIONS, GUARANTEES, OR
REPRESENTATIONS, BREACH OF CONTRACT, NEGLIGENCE, OR ANY OTHER
LEGAL THEORY. Such excluded damages include, but are not limited to,
loss of profits or revenue, and loss of the use of the products, and any loss
caused by leaks or other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Some states do not allow
limitations on warranties, or on remedies for breach. In such states, the
above limitations may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise required by
applicable legislation, this warranty is not transferable. This warranty
gives you specific legal rights and you may also have other rights which
vary from province to province. Some provinces and territories do not
allow limitations on warranties, or on remedies for breach. In such
provinces or territories, the above limitations may not apply to you.
If any provision of this warranty or part thereof is held by a court of
competent jurisdiction to be invalid, illegal, or unenforceable, the
validity, legality and enforceability of the remaining provisions or
parts thereof will not in any way be affected or impaired within the
jurisdiction of that court. This entire warranty shall continue to be valid,
legal, and enforceable in any jurisdiction where a similar determination
has not been made.
This warranty is provided by:
Aerus Health Direct, LLC
300 East Valley Drive
Bristol, VA 24201 (in US)
SERVICE
Every effort is made to ensure customers receive an up-to-date owner’s
manual on the use of our products; however, from time to time,
modifications to our products may without notice make the information
contained herein subject to alteration. For the latest information, call
Customer Service at 1-888-764-0693.
PRF_OM_65-00650_V
A-01001_0118
LIMITED 6 MONTH WARRANTY
READ AND KEEP THIS MANUAL FOR REFERENCE PURPOSES
Plug-In Air Purifier
