Aerohive QuickStart for the AP370 and AP390
This guide explains how to install an Aerohive AP370 or AP390 access point so it can make a network
connection to HiveManager. The instructions in this document apply to both models. To register, get
the latest product documentation, (including translations of select documents), see compliance
information, and download software updates, visit www.aerohive.com/support.
©
2013 Aerohive Networks, Inc.
Aerohive
®
is a U.S. registered trademark of Aerohive Networks, Inc.
P/N 330102-01 Rev. A
You can mount the AP370 or AP390 on a dust-free surface, on a wall, or to the tracks of a
dropped ceiling grid that will support its weight (AP370: 1 lb or .45 kg; AP390: 20 oz or .57 kg). The
wall and ceiling mounting options are explained below and on the next panel.
Mounting the AP370 and AP390
Cut a small hole in the ceiling tile to accommodate the cables. Connect the cables and,
for optimal reception, align external antennas for the AP390 as shown below.
The status LED on the top of the device displays the following activity states:
• Dark: Power is off, or the indicator has been disabled.
• Amber (fl ashing): The device is performing a fi rmware upgrade. Do not power off the device
during this process.
• Amber (solid): This indicates that the CAPWAP connection has not been successfully
established, or the device is booting or shutting down.
• White: The device is powered on and operating properly, and has made a successful
CAPWAP connection through the ETH0 interface.
Status LED
You can mount the AP370 or AP390 to the tracks of a dropped ceiling grid using the
mounting tabs and clips on the back of the device. The tabs slip over the edge of the
ceiling track and the clips click into place to secure the device.
The ceiling mounting options are shown below.
The mounting hardware on the device
allows you to mount it diagonally, or square to the track.
Ceiling Mount
To mount the device on a ceiling track in either the diagonal or square position, hold the device
so that you are touching the appropriate tabs (as shown in the previous illustrations). Hold the
device upside down and press it gently against the ceiling track. Use your fi ngers to guide one
of the tabs over the edge of the track. Then rotate the device counter-clockwise (facing the
device) until the clips click into place.
To remove the device, press the clips toward the device until they disengage from the track,
then rotate the device gently and pull it away from the track.
The illustrations below show how to install the device on a ceiling track in the diagonal position.
To mount the device the square position, use the square-mount tabs and clips and follow the
same steps.
Use your fi ngertips to align the tabs
with the track.
1
2
Rotate the device until the
clips click into place.
You can secure the AP using a Kensington lock, or you can use the security bracket and screw
that ships with the device to secure it to a ceiling track or to a wall, as shown in the illustrations
below. To use a Kensington lock, loop the lock cable around a secure object, insert the T-bar
component of the lock into the lock slot on the AP and then turn the key to engage the lock.
To secure the AP to a ceiling track or a wall using the security bracket and screw, you will need
a spanner bit for size #6 security screws, and a driver handle that will accept the bit. Bits are
available from Aerohive in sets of three (AH-ACC-SEC-BIT-300-100-3PK). To use the security screw,
refer to the illustrations below. If you use a slotted screw, you will need a fl at-blade screwdriver.
Aerohive recommends the following Kensington lock models:
• NOTE: This list to be completed after PVT phase.
Locking the Device
Diagonal mount
lock slot
Square mount
lock slot
5GHz(0)
Kensington
lock slot
Guide security bracket along the
lock slot until the screw holes align
and the end of the bracket slips
under the clip.
Clip
Security
bracket
Security
screw
Aligning AP390 External Antennas
Diagonal
mount clip
Diagonal
mount clip
Diagonal mount tab
(under fingertip)
CLICK!
CLICK!
Diagonal mount
tab (under
fingertip)
Note: For a square mount,
rotate in the opposite
direction.
Ceiling track
Diagonal installation
Square installation
You can attach the AP to any surface that supports its weight
(less than x lb or .xx kg for either device), and to which you can
install M4 mounting screws. There are four wall mount slots on
the back of the device. Measure the distances between the
centers of these slots and drill corresponding holes in the wall, or
use the template in the Aerohive Hardware Reference Guide at
www.aerohive.com/support/tech-docs-and-online-training to
mark the drill holes. Install size M4 screws. If you are connecting
to cables from inside the wall, drill a hole in the wall so that you
can pass the cables through to the AP. Finally, connect the
cables to the device.
Wall Mount
Wall mount slots
Diagonal
mount clip
and tab
Square
mount clip
and tab
Diagonal
mount clip
and tab
Tab
Clip
Square
mount clip
and tab
After you power on the AP, it automatically tries to get network settings and contact HiveManager.
This process takes about fi ve minutes. When you see the AP listed on the All Devices page in the
Monitor section of the HiveManager GUI, the initial setup is complete and you can begin managing
the AP using HiveManager.
If the AP does not appear after about ten minutes, see the Aerohive product documentation and
computer-based training modules to learn what you can do to help establish the connection. These
resources are available for free at www.aerohive.com/support/tech-docs-and-online-training.
Switch
DHCP
server
Firewall
Internet
Some other network devices (They
might all be incorporated in the same
device, such as a router or firewall.)
1
Ethernet
cable
2
ETH0
Connect a standard
RJ45 Ethernet cable
from ETH0 on the AP to
a switch.
3
For AP390 models, attach external antennas
to the 5 GHz and 2.4 GHz connectors.
AP370
Connecting the Device
If the switch provides
PoE, cabling the AP to the
switch will cause the AP to
power on in a few seconds.
If the switch does not provide PoE,
use the AC/DC power adaptor, power
supply, or PoE injector (all available
as accessories).
AP370 Kit Contents
• AP370 device with USB
slot cover installed
• 2 security screws
• 2 slotted screws
• 1 security bracket
• QuickStart Guide
AP390 Kit Contents
• AP390 device with USB slot
cover installed
• 2 security screws
• 2 slotted screws
• 1 security bracket
• QuickStart Guide
(Antennas must be ordered
separately)
Optional Accessories
You can order the following accessories for AP370 and AP390 devices:
NOTE: This list to be completed after PVT phase.
• PoE injector and AC power adapter - (12Vdc, 2A or 55Vdc, 0.6A/PoE)
• Optional mounting brackets for non-standard ceiling tracks:
15/16"
recessed
3/8" fl ushed and recessed
9/16" fl ushed and recessed,
• Plenum and suspend mount kits
45°
90° to wall
straight
straight
straight
45°
straight
90° to
ceiling
Ceiling
mount
Wall
mount
45°
45°
WARNING: FOR INDOOR USE ONLY. The AP370 and AP390 devices, DC power
adapter and all connected cables are designed for indoor use only.
