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General Information
1.
All electrical motors, including fan motors generate some noise, and may feel hot to the
touch. This is NOT a fault.
2.
Ceiling fans tend to move during operation due to the fact that they are not rigidly mounted.
(Rigid mountings can generate excessive vibration and stress on the mountings).
Movement of a couple of centimetres is quite OK and does not suggest that the fan will fall
down. The Aeratron fan is mounted securely on a metal Hanger Bracket with rubber
cushioning and a ball joint to allow free movement. Please note that due to manufacturing
variations not all Aeratron ceiling fans are exactly the same - some may move more than
others. Note: Excessive wobble can be caused by the Drive Shaft not being positioned
vertically. This can be easily rectified by adjusting the position of the Fan Motor Assembly in
the Hanger Bracket (see page 14).
3.
Ceiling fans are an environmentally smart choice to help cool you in your home. They work by
creating air flow which causes a cooling sensation on the skin. Ceiling fans do not cool down
air, so for energy wise use, they should be switched off when leaving a room. The
effectiveness of ceiling fans is also dependent on the humidity in the air - they are more
effective in humid environments, and less so in dry ones.
4.
During winter, a reverse (counter clockwise) turning fan helps to reduce heating costs. Warm
air rises to the ceiling, where it cannot be felt by the occupants of a room, especially in areas
with high ceilings. The fan assists to distribute warm air more evenly in the room allowing to
set the thermostat several degrees lower.
Normal Wear and Tear.
Threaded components working slightly loose or parts even slightly damaged or bent during vigorous
cleaning or bumping can cause wobble and noise. This is not covered under warranty, but care during
maintenance and cleaning should prevent this from occurring.
Ceiling Fan Warranty.
You must have the original purchase receipt or bill of sale to make a warranty claim. No claim will be
accepted unless proof of date of purchase is available at the time of making the warranty claim.
Ceiling Fan Warranty Period.
The ceiling fan itself, excluding the Remote Control Transmitter and Receiver, is covered by a 3 year in-
home warranty unless stated otherwise in your jurisdiction (USA –30 year warranty on the motor). For
any warranty claims, please contact your local or regional retailer or distributor. Aeratron Pty Ltd will,
at its discretion, only repair or replace defective products which have been directly purchased from
Aeratron Pty Ltd, all other product claims must be lodged through your local retailer/distributor.
Labour and product delivery costs are borne by Aeratron Pty Ltd or the retailer during this 3 year
period. The cost of obtaining or using special access equipment (scissor lifts, scaffolding etc.) is
specifically excluded, and it is the responsibility of the owner to provide such equipment and have it
safely installed and operated.
Remote Control Warranty Period.
In general, Aeratron Pty Ltd Remote Control Receivers and Transmitters (Handsets) are covered by
a 1 year in-home warranty (unless stated otherwise in your jurisdiction) under the same conditions as
described above for fans.
