Problem
Possible cause
Solution
The appliance is noisy.
The appliance is not suppor‐
ted properly.
Check if the appliance
stands stable.
Acoustic or visual alarm is
on.
The cabinet has been re‐
cently switched on.
Refer to "Door open alarm"
or "High temperature alarm".
The temperature in the appli‐
ance is too high.
Refer to "Door open alarm"
or "High temperature alarm".
The door is left open.
Close the door.
The compressor operates
continually.
Temperature is set incorrect‐
ly.
Refer to "Control panel"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is too
high.
Refer to "Installation" chap‐
ter.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The Frostmatic function is
switched on.
Refer to "Frostmatic func‐
tion" section.
The Coolmatic function is
switched on.
Refer to "Coolmatic function"
section.
The compressor does not
start immediately after
pressing the "Frostmatic" or
"Coolmatic", or after chang‐
ing the temperature.
The compressor starts after
a period of time.
This is normal, no error has
occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to installation instruc‐
tions.
Door does not open easily.
You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
The lamp does not work.
The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective.
Contact the nearest Author‐
ized Service Centre.
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
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