20
21
EN
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Custo-
mer Services.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot
The cups were not preheated.
The brewing unit has cooled down
because 2/3 minutes have elapsed
since the last coffee was made.
The temperature set is too low.
Warm the cups by rinsing them with hot water.
Before making coffee, preheat the brewing unit by
selecting the RINSING function in the menu.
Change the set temperature (see paragraph “Chan-
ging coffee temperature”).
The coffee is not creamy enough
The coffee is ground too coarsely.
Wrong type of coffee
Turn the grinding adjustment knob one click an-
ticlockwise towards “1” while the coffee mill is in
operation (fig. 11).
Use a type of coffee for espresso coffee makers.
The coffee is delivered too slowly
or a drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment knob one click
clockwise towards “7” while the coffee mill is in ope-
ration (fig. 11).
Continue one click at a time until coffee delivery is
satisfactory.
The effect is only visible after delivering two coffees.
The coffee is delivered too quickly. The coffee is ground too coarsely.
Turn the grinding adjustment knob one click an-
ticlockwise towards “1” while the coffee mill is in
operation (fig. 11).
Avoid turning the grinding adjustment knob exces-
sively otherwise when you select 2 cups, the coffee
may be delivered a drop at a time.
The effect is only visible after delivering two coffees.
Coffee does not come out of one of
the spouts.
The spouts are blocked.
Clean the spouts with a toothpick (fig. 23).
The coffee does not come out of
the spouts, but from around the
service door (A2).
The holes in the spouts are clogged
with dry coffee dust.
The coffee guide (A3) inside the
service door is blocked and cannot
swing.
If necessary, remove coffee deposits with a toothpick,
sponge or stiff bristled kitchen brush (fig. 23).
Thoroughly clean the coffee guide (A3), particularly
near the hinges.
Water comes out of the spouts in-
stead of coffee.
The pre-ground coffee may be blo-
cked in the funnel (A21).
Clean the funnel (A21) with a wooden or plastic fork,
clean the inside of the machine.
DISPLAYED MESSAGE
POSSIBLE CAUSE
REMEDY
GENERAL ALARM
The inside of the appliance is very
dirty.
Clean the inside of the appliance thoroughly,
as described in the section “Cleaning and
maintenance”.
If the message is still displayed after clea-
ning, contact a customer services.
