30
Troubleshooting
3
The whistling noise when spinning which is some-
what different compared with older washing
machines is due to the modern drive system.
Remedy
In the event of a problem, try to eliminate it with the help of the infor-
mation provided here. If you call out the customer service to eliminate
one of the problems listed here or to solve an operating error, a charge
is levied even during the warranty time.
Disturbance
Possible cause
Remedy
Washing machine does
not work.
The mains plug is not con-
nected.
Plug in the mains plug.
The fuse of the household
electrical system is faulty.
Replace or switch on the
fuse.
No water runs in.
The door is not correctly
closed.
Close the door; you must
hear a click as it locks.
The water tap is closed.
Press ON/OFF button;
Open water tap;
Reselect program;
Press ON/OFF button again.
The sieve in the clamp of the
inlet hose is blocked.
Unscrew the hose from the
tap, remove the sieve and
clean it under flowing water.
Washing machine
vibrates during opera-
tion or is unsteady.
The height-adjustable screw
feet are not correctly set.
Adjust the feet according to
the installation and connec-
tion instruction.
There is only very little wash-
ing in the machine (e.g. only
a bath robe).
This does not hinder the
machine from functioning
correctly.
Water could not be com-
pletely pumped out before
the spin because there is a
kink in the outlet hose or the
suds pump is blocked.
Check that the outlet hose is
correctly laid and if applica-
ble eliminate the kink or
clean the suds pump and if
necessary remove any for-
eign bodies from the pump
housing.
