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What to do if...
The machine does not dry or does
not dry properly
The drying time or the dryness degree has not been
selected .
• Select the drying time or the dryness degree
The water tap is not turned on (
E10
)
• Open the water tap.
The drain filter is clogged (
E20
)
• Clean the drain filter.
The machine is overloaded.
• Introduce into the drum less laundry.
The selected drying programme, time or dryness
degree was not suitable for the laundry
• Select the suitable drying programme, time or
dryness degree for the laundry.
Problem
Cause possible/Solution
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until «
0
» appears on the display.
There is water in the drum.
• Select drain or spin programme to empty out the
water.
The machine vibrates or is noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the machine
does not spin:
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after some minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin.
• Redistribute the laundry.
No water is visible in the drum:
Machines based on modern technology operate very
economically using very little water without affecting
performance.
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