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Problem
Possible cause/Solution
The machine vibrates
or is noisy:
The transit bolts and packing have not been re-
moved.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or
the machine does not
spin:
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rota-
tion of the drum. This may happen several times be-
fore the unbalance disappears and normal spinning
can resume. If, after some minutes, the laundry is still
not evenly distributed in the drum, the machine will
not spin.
• The laundry load is perhaps to little, add more
items, redistribute the load manually and then se-
lect the spinning programme.
The machine does not
dry or does not dry
properly:
The drying time has not been selected.
• Select the drying time.
The water tap is not turned on.
• Open the water tap.
The drain filter is clogged.
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load.
The selected drying time or dryness degree was not
suitable for the laundry.
• Select the suitable drying time or the dryness de-
gree for the laundry.
The machine makes an
unusual noise:
The machine is fitted with a type of motor which
makes an unusual noise compared with other tradi-
tional motors. This new motor ensures a softer start
and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
No water is visible in
the drum:
Machines based on modern technology operate
very economically using very little water without af-
fecting performance.
The display shows the
alarm code
:
Anti-flooding system has activated.
• Pull out the plug from the power socket, close the
water tap and contact the Service Force Centre.
28 www.aeg.com
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