AEG L9FE96AS User Manual Download Page 44

Page: 44 / 52

Problem

Possible solution

The App cannot connect
to the appliance.

• Check the wireless signal.
• Check if your smart device is connected to the wireless net-

work.

• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are problems

with the wireless network.

• The appliance, the smart device, or both, need to be con-

figured again because a new router has been installed or
the router configuration has been changed.

The App cannot fre-
quently connect to the
appliance.

• Make sure that the wireless signal reaches the appliance.

Try to move the home router as near the appliance as pos-
sible or consider purchasing a wireless range extender.

• Make sure the wireless signal is not disrupted by micro-

wave. Turn the microwave off. Avoid using the microwave
and the remote control at the same time.

The appliance makes an
unusual noise and vi-
brates.

• Make sure the levelling of the appliance is correct. Refer to

"Installation instruction".

• Make sure that the packaging and/or the transit bolts are

removed. Refer to "Installation instruction".

• Add more laundry in the drum. The load may be too small.

The programme duration
increases or decreases
during programme exe-
cution.

• The ProSense function is able to adjust the programme du-

ration according to the type and the laundry load size. Re-
fer to "The ProSense load detection" in "Daily Use" chap-
ter.

The washing results are
not satisfactory.

• Increase the detergent quantity or use a different deter-

gent.

• Use special products to remove the stubborn stains before

you wash the laundry.

• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Make sure that no other type of detergent has been poured

the compartment

Salt

. In this case, refer to "Eliminating de-

tergent or other additives from salt compartment'.

• Make sure that no salt has been poured in the compart-

ment

. If it happens, run a rinse cycle or run the washing

cycle again.

Too much foam in the
drum during the washing
cycle.

• Reduce the quantity of detergent.

Excessive liquid leakage
form the detergent dis-
penser.

• Make sure that the rubber brushes under the detergent

compartment are intact.

www.aeg.com

Summary of Contents for L9FE96AS

Page 1: ...USER MANUAL EN User Manual Washing Machine L9FE96AS ...

Page 2: ...CHNOLOGY 13 6 CONTROL PANEL 16 7 FIRST TIME START UP 16 8 TOUCH SCREEN 19 9 WI FI CONNECTIVITY SETUP 20 10 BEFORE FIRST USE 22 11 PROGRAMMES 22 12 OPTIONS 22 13 DAILY USE 26 14 SETTINGS 32 15 HINTS AND TIPS 35 16 CARE AND CLEANING 36 17 TROUBLESHOOTING 41 18 CONSUMPTION VALUES 46 19 TECHNICAL DATA 47 20 ACCESSORIES 48 www aeg com 2 ...

Page 3: ...ble Model PNC Serial Number The information can be found on the rating plate Warning Caution Safety information General information and tips Environmental information Subject to change without notice 1 SAFETY INFORMATION Before the installation and use of the appliance carefully read the supplied instructions The manufacturer is not responsible for any injuries or damages that are the result of in...

Page 4: ...0 5 bar 0 05 MPa and 8 bar 0 8 MPa The ventilation opening in the base must not be covered by a carpet mat or any floor covering The appliance must be connected to the water mains using the new supplied hose sets or other new hose sets supplied by the Authorised Service Centre Old hose sets must not be reused If the mains power supply cable is damaged it must be replaced by the manufacturer its Au...

Page 5: ...ion cables Make sure not to cause damage to the mains plug and to the mains cable Should the mains cable need to be replaced this must be carried out by our Authorised Service Centre Connect the mains plug to the mains socket only at the end of the installation Make sure that there is access to the mains plug after the installation Do not touch the mains cable or the mains plug with wet hands Do n...

Page 6: ...ce and dispose of it Remove the door catch to prevent children or pets from becoming trapped in the drum Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment WEEE 3 INSTALLATION WARNING Refer to Safety chapters 3 1 Unpacking WARNING Remove all the packaging and the transit bolts before installing the appliance WARNING Use the ...

Page 7: ...ottom of the appliance CAUTION Do not use alcohol solvents or chemical products 9 Make sure to identify the different sizes and the positions of the sound barriers Refer to the illustration A B A FRONT Front of the appliance B BACK Rear of the appliance 10 Remove the adhesive strip from the silent barriers 11 Attach the four barriers to bottom of the appliance 12 Refer to the illustration Make sur...

Page 8: ...7 Put the plastic caps that you find in the user manual bag in the holes We recommend that you keep the packaging and the transit bolts for any movement of the appliance 3 2 Positioning and levelling 1 Install the appliance on a flat hard floor Make sure that carpets do not stop the air circulation below the appliance Make sure that the appliance does not touch the wall or other units 2 Loosen or ...

Page 9: ...let hose is not in vertical position 3 If necessary loose the ring nut to set it in the correct position 4 Connect the water inlet hose to the cold water tap with 3 4 thread CAUTION Make sure that there are no leaks from the couplings Do not use an extension hose if the inlet hose is too short Contact the service centre for the replacement of the inlet hose 3 4 Water stop device The inlet hose has...

Page 10: ...e a return of dirty water into the appliance 3 To a stand pipe with vent hole Insert the drain hose directly into a drain pipe Refer to the illustration The end of the drain hose must always be ventilated i e the inner diameter of the drain pipe min 38 mm min 1 5 must be larger than the external diameter of the drain hose 4 If the end of the drain hose looks like this see the picture you can push ...

Page 11: ... that dissolves first the detergent and then fabric softener in the water before they are distributed in the laundry So every fibre is reached and cared for Thanks to the Weight Sensors the appliance can detect the weight of your load and advise on how much detergent you need to achieve the best results without waste The ProSense technology adjusts automatically the programme duration to the laund...

Page 12: ...nd salt compartment Always follow the instructions that you find on the packaging of the detergent products Anyway we recommend not to exceed the maximum indicated level in each compartment M a x Max M ax S a lt Salt Compartment for washing phase powder detergent stain remover When using liquid detergent make sure that the special container for liquid detergent is inserted Refer to Filling the det...

Page 13: ...ed according to the water hardness of your inlet water A correct setting allows to achieve the best washing results and the maximum garments protection To set the water softener correctly please refer to How to set the water hardness level The first time you turn the appliance on the touch screen proposes different settings one on this is water hardness level 5 2 How to set the water hardness leve...

Page 14: ...o chose Wash the water softener acts during washing phase only This setting satisfies most of the use condition Wash Rinse if the inlet water is particularly hard 6 and 7 levels we suggest to set the water softener also during rinsing phase to preserve the fabric softness This setting increases the salt consumption OFF to deactivate the water softener Water hardness levels Levels Levels as indica ...

Page 15: ... the salt compartment and the detergent dispenser Regularly check if there is enough salt The compartment Salt can contain about 600 gr of salt that are sufficient for about 20 300 washing cycles or 4 70 weeks depending on the set water hardness level and whether the water softener is activated during wash phase only If the water softener is activated also during rinse phase the salt refilling las...

Page 16: ...r technology permanently Do not use fine salt The appliance works normally even without salt but without exploiting its full potential If you use the appliance without salt for a long time once the salt is finally refilled the water softener function is completely restored after a few long washing cycles 6 CONTROL PANEL 6 1 Control panel description Aan Uit Start Pauze 3 2 4 1 1 On Off button On O...

Page 17: ... right or to the left to set the current time Set Clock 13 45 46 14 44 12 45min 13h 3 4 Info 2 Tap on the Set Clock bar to set the time Set Clock 13 45 46 14 44 12 45min 13h 3 4 Info 3 The following screen pops up tap on OK to confirm the set time tap on Change to change it Change OK Current time 13 45 4 4 Set Clock 7 3 More settings After you set the time the More settings screen pops up Later Se...

Page 18: ...can set the average quantity of detergent suggested on the detergent packaging Later Set Advise on detergent level for best results Set now or later Detergent advice 1 Tap on Set The following window pops up Later OK Set detergent dose for full load in 9 kg machine Refer to detergent packaging for recommended dosage Detergent advice 2 Tap on OK to enter the Detergent Dosing menu 3 Tap on the Deter...

Page 19: ...ult programme Cottons ColourPro OKOPower 3h01min Cottons Eco Synthetics More 1200 40 If you don t scroll the programme list up and down in a few seconds the programme summary screen appears To return to the programme list screen just tap on the programme name e g Cottons Cottons Max 9 0 Kg 1h07min More 1200 40 The summary screen shows Programme maximum load programme name Cottons Max 9 0 Kg 1h07mi...

Page 20: ... washing machine from your mobile devices To connect the appliance to enjoy the full range of features and services you need Wireless network at home with internet connection enabled Mobile device connected to wireless network Frequency 2 412 2 472 GHz for European mar ket Protocol IEEE 802 11b g n two stream radio Max Power 20dBm 9 1 Installing and configuring My AEG When connecting the washing m...

Page 21: ...our smart device 4 If the connectivity is configured a message appears on the washing machine display to confirm that the configuration was successful OK Wi Fi Connected Signal strenght is good 4 5 5 Tap on OK to get back to the machine settings list 6 Tap on Programmes to get back to the programme list screen 9 3 Remote Start Mode You can start and stop a washing programme remotely When the App i...

Page 22: ...et the proper water hardness level Refer to How to set the water hardness level 4 Pour 2 litres of water into the detergent compartment marked by This action activates the drain system 5 Pour a small quantity of detergent into the compartment marked by 6 Set and start a programme for cotton at the highest temperature without any laundry in the drum This removes all possible dirt from the drum and ...

Page 23: ...ortcut without entering the More menu Refer to Shortcuts in chapter Settings 12 3 Delay Start With this option you can delay the start of a programme to a more convenient time 1 Tap on the Delay Start bar to enter the submenu 2 Scroll left or right the hour and minute bars to set the desired delay start When you return to programme summary screen the indicator and the set delay time appear alterna...

Page 24: ...duce creasing As the programme is very quiet it is suitable for use at night time when cheaper electricity tariffs are available In some programmes the rinses are performed with more water The door stays locked The drum turns regularly to reduce creasing You must drain the water to unlock the door Touch the Start Pause button the appliance performs the draining phase only The appliance empties the...

Page 25: ...lowed by a short anti crease phase at the end of the washing programme The steam phase reduces fabric creasing and facilitates the fabric ironing Tap on the Plus Steam bar to activate the option ON status This option can increase the programme duration A small laundry load helps to reach better results When you return to programme summary screen the shortcut will be on 12 11 Soft Plus Set the Soft...

Page 26: ...rogramme and the desired options 2 Tap on the Memory bar to enter the submenu 3 Tap on the Memory 1 or Memory 2 bar with In Use status A message pops up asking if you want to delete or replace the saved programme 4 Tap on Replace To cancel a saved programme 1 Tap on the Memory bar to enter the submenu 2 Tap on the Memory 1 or Memory 2 bar A message pops up asking if you want to empty or replace th...

Page 27: ...he last set programme Turn the programme dial to set a new cycle If you set a programme or an option that ends with water in the drum the Stand by function doesn t deactivate the appliance to remind you to drain the water If Remote Start Mode is activated the Stand by function doesn t deactivate the appliance 13 5 Setting a programme 1 Turn the programme dial to set the desired programme Cottons C...

Page 28: ... only in programmes with a maximum load lower than the appliance maximum load 4 Close the door Make sure that no laundry stays between the seal and the door There is a risk of water leakage or damage to the laundry 5 If you have already set Detergent Type 1 or Detergent Type 2 with average suggested dosage for the type of detergent you are using the appliance recommends the detergent quantity to p...

Page 29: ... x Max M ax S a lt Filling the liquid detergent 1 Insert the proper container for liquid detergent M a x Max M ax S a lt 2 Pour the liquid detergent in the compartment M a x Max M ax S a lt Li qu id M a x 3 Close the detergent dispenser 13 8 Starting a programme 1 Touch the Start Pause button to start the programme The related led stops flashing and stays on The door is locked The window describin...

Page 30: ...ed The programme will start normally The ProSense detection starts at the end of the countdown During the cycle the display will inform you about each running phase e g washing rinsing and so on 13 9 The ProSense load detection After touching the Start Pause button 1 The ProSense starts the laundry load detection to calculate the real programme duration The display shows the message Adjusting prog...

Page 31: ...ive The display tells that the cycle is finished and shows 0h00min The Start Pause button goes off The door unlocks and the indicator goes off 1 Press the On Off button to deactivate the appliance After five minutes after the end of the programme the energy saving function automatically deactivates the appliance When you activate the appliance again the display shows the end of the last selected p...

Page 32: ...et Clock bar to return to the machine setting list or tap on the Programmes bar to return to the programme summary screen 14 3 Set Language To change the language 1 Tap on the Language bar 2 Scroll the language list up or down to find the desired language and hold it pressed Back Svenska English Deutch Italiano Francais Language SV DE EN IT FR 3 The screen returns to the setting list automatically...

Page 33: ...screen will show and by setting the Extra Rinse option it will be possible to add just one rinse If the Extra Rinse Default is activated the screen will also show the shortcut Refer to Shortcuts section in this chapter 14 8 Soft Plus Default Set the Soft Plus Default to optimise the fabric softener distribution and improve the fabric softness The Soft Plus option remains permanently on It is sugge...

Page 34: ...ring washing phase only factory setting Wash Rinse the water softener function is active during washing and rinsing phase This setting increases the salt consumption 3 Tap on the Water Softener bar to return to the machine setting list or tap on the Programmes bar to return to the programme summary screen 14 11 Service This area is reserved for the Authorized Service Reserved for service Back Serv...

Page 35: ...nd that you wash them separately for the first couple of times Button up pillowcases close zippers hooks and poppers Tie up belts Empty pockets and unfold Turn multilayered fabrics wool and items with printed illustrations inside out Pre treat tough stains Wash heavy soil stains with a special detergent Be careful with curtains Remove the hooks and put the curtains in a washing bag or pillowcase D...

Page 36: ...h a low temperature To use the correct quantity of detergent refer to the quantity suggested by the detergent producer 16 CARE AND CLEANING WARNING Refer to Safety chapters 16 1 External cleaning Clean the appliance with mild soap and warm water only Fully dry all the surfaces CAUTION Do not use alcohol solvents or chemical products CAUTION Do not clean the metal surfaces with chlorine based deter...

Page 37: ...nless steel Always follow the instructions that you find on the packaging of the product 2 Run a short cotton programme at high temperature with empty drum and with a small quantity of powder detergent in order to rinse out any residues left 16 6 Cleaning the detergent dispenser and the salt compartment Before cleaning make sure that the all compartments are empty To prevent possible deposits of d...

Page 38: ...any detergent spill 6 Insert the detergent drawer into the guide rails and close it Run the rinsing programme without any clothes in the drum M a x Max M ax S a lt 16 7 Cleaning the drain pump WARNING Disconnect the mains plug from the mains socket Regularly check the drain pump filter and make sure that it is clean Clean the drain pump if The appliance does not drain the water The drum does not t...

Page 39: ...pull the drainage duct forward to open it 2 1 1 4 Let the water flow out 5 When the bowl is full of water close the drainage duct back and empty the container 6 Repeat the steps 4 and 5 until the water stops flowing out 1 2 7 Close the drainage duct and turn the filter anti clockwise to remove it 1 2 8 If it is necessary remove fluff and objects from the filter recess 9 Make sure that the impeller...

Page 40: ...mme to drain the water 16 8 Cleaning the inlet hose and the valve filter It is recommended to clean both the filters of the inlet hose and valve occasionally to remove any deposit collected over the time 1 Remove the inlet hose from the tap and clean the filter 1 2 3 2 Remove the inlet hose from the appliance by loosening the ring nut 3 Clean the valve filter on the back of the appliance with a to...

Page 41: ...e sure that the temperature is higher than 0 C before you use the appliance again The manufacturer is not responsible for damages caused by low temperatures 17 TROUBLESHOOTING WARNING Refer to Safety chapters 17 1 Introduction WARNING Deactivate the appliance before carrying out any check The appliance does not start or it stops during operation First try to find a solution to the problem refer to...

Page 42: ...ppliance door is closed Make sure that there is no damaged fuse in the fuse box Make sure that the Start Pause has been touched If the delay start is set cancel the setting or wait for the end of countdown Deactivate the Child Lock function if it is on The appliance does not fill with water properly Make sure that the water tap is open Make sure that the pressure of the water supply is not too low...

Page 43: ...e floor Make sure that the couplings of the water hoses are tight and there is not water leakages Make sure that the water inlet hose and the drain hose have no damages Make sure you use the correct detergent and the correct quantity of it You cannot open the ap pliance door Make sure that a washing programme that ends with water in tub has been selected Make sure that the washing programme is fin...

Page 44: ...ure that the packaging and or the transit bolts are removed Refer to Installation instruction Add more laundry in the drum The load may be too small The programme duration increases or decreases during programme exe cution The ProSense function is able to adjust the programme du ration according to the type and the laundry load size Re fer to The ProSense load detection in Daily Use chap ter The w...

Page 45: ...ised Service Centre 17 3 Emergency door opening In case of power failure or functioning failure the appliance door remains locked The washing programme continues when the power is restored If the door remains locked in case of failure it is possible to open it using the emergency unlock function Before opening the door CAUTION Risk of burns Make sure that the water temperature is not too high and ...

Page 46: ...alues are obtained in laboratory conditions with relevant stand ards Different causes can change the data the quantity and type of laundry and ambient temperature Water pressure the supply voltage and the temperature of inlet water may also affect the washing pro gramme duration Technical specifications may be changed without prior notice to improve the quality of product During the washing progra...

Page 47: ...ht water hardness level by following the user manual instructions and use salt regularly for regenerating the resins Off Mode W 0 30 Left On Mode W 0 30 Power consumption in networked stand by W 3 00 Time to networked standby min 15 The information given in the chart above is compliant with the EU Commission regulation 1015 2010 implementing directive 2009 125 EC and EU commission regulation No 12...

Page 48: ... on a plinth secure the appliance with the fixing plates Read carefully the instructions supplied with the accessory 20 3 Stacking kit The tumble dryer can be stacked on the top of the washing machine only by using the correct stacking kit manufactured and approved by AEG Verify the compatible stacking kit by checking the depth of your appliances The stacking kit can be used only with the applianc...

Page 49: ... Recycle materials with the symbol Put the packaging in relevant containers to recycle it Help protect the environment and human health by recycling waste of electrical and electronic appliances Do not dispose of appliances marked with the symbol with the household waste Return the product to your local recycling facility or contact your municipal office ENGLISH 49 ...

Page 50: ...www aeg com 50 ...

Page 51: ...ENGLISH 51 ...

Page 52: ...splay the complete copy of the licenses in the AEG App that can be downloaded from the corresponding App store from the License menu section It is possible to download the source code of the open source software used in the product by searching for Wi Fi Module Software version in NIUX subfolder at the following website http aeg opensoftwarerepository com www aeg com shop 157010441 A 242017 ...

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