Problem
Possible solution
The washing results are not
satisfactory.
Increase the detergent quantity or use a different deter-
gent.
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
The washing cycle is shorter
than the time displayed.
The appliance calculates a new time according to the
laundry load.
The washing cycle is longer
than the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
After a steam programme,
garments are partially wet
.
Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.
After a steam programme,
garments are not sufficiently
smooth.
Make sure that you set a correct STEAM programme.
The appliance does not dry
or does not dry correctly.
Make sure the air filters are not clogged.
Make sure the drain filter is not clogged.
Make sure you have set the correct cycle. If necessary, set
a short drying time again.
The drying cycle is too long.
Make sure the air filters are properly cleaned.
Make sure your laundry load does not exceed the de-
clared load for the set programme.
Make sure that the room temperature is in the correct
range.
The laundry is full of differ-
ent colours fluff.
Set a drying cycle to remove some fluff (for more details
refer to 'FLUFF IN THE FABRICS' ).
Clean the laundry with a fluff remover.
There is a big quantity of
fluff in the drum.
In case of an excessive amount of fluff in the drum, run
the special programme to clean it (refer to “FLUFF IN
THE FABRICS” for more details).
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
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