Problem and alarm code
Possible solution
The appliance door is diffi-
cult to close.
• The appliance is not levelled. Loosen or tighten the ad-
justable feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling/knocking sounds
from inside the appliance.
• The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir-
cuit-beaker.
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian-
ces in use.
• Internal electrical fault of the appliance. Contact an Au-
thorised Service Centre.
Refer to
"Before first use"
,
"Daily use"
, or
"Hints and
tips"
for other possible
causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
12.1
The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to
"Daily use"
,
"Hints and tips"
and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to
"Care and
Cleaning"
.
Poor drying results.
• Tableware has been left for too long inside a closed
appliance.
• There is no rinse aid or the dosage of rinse aid is not
enough. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry and set AirDry.
• We recommend to always use rinse aid, even in com-
bination with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too much.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad-
just the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
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