Problem
Possible cause and solution
Poor drying results.
• Tableware was left for too long inside the closed appli‐
ance. Activate AirDry to set the automatic opening of
the door and to improve the drying performance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Fill the rinse aid dispenser or set the level of
rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• We recommend to use rinse aid always, even in com‐
bination with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase. Re‐
fer to "Programmes overview".
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad‐
just the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humid air con‐
densates on the appliance walls.
Unusual foam during washing. • Use the detergent designed specifically for dishwash‐
ers.
• There is a leak in the rinse aid dispenser. Contact an
Authorised Service Centre.
Traces of rust on cutlery.
• There is too much salt in the water used for washing.
Refer to "The water softener".
• Silver and stainless steel cutlery were placed together.
Do not put silver and stainless steel items close to‐
gether.
There are residues of deter‐
gent in the dispenser at the
end of the programme.
• The detergent tablet was stuck in the dispenser and
therefore was not completely washed away by water.
• Water cannot wash away the detergent from the dis‐
penser. Make sure that the spray arms are not blocked
or clogged.
• Make sure that items in the baskets do not impede the
lid of the detergent dispenser from opening.
Odours inside the appliance.
• Refer to "Internal cleaning".
• Start the Machine Care programme with a descaler or
a cleaning product designed for dishwashers.
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