Problem and alarm code
Possible cause and solution
The appliance door is diffi‐
cult to close.
• The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling or knocking sounds
from the inside of the appli‐
ance.
• The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
• Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
11.1 The product number
code (PNC)
If you contact an Authorised Service
Centre, you need to provide the product
number code of your appliance.
The PNC can be found on the rating
plate on the appliance door. You can
also check the PNC on the control panel.
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
and
for about 3 seconds.
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press
and hold simultaneously and
for about 3 seconds.
The appliance returns to the programme
selection.
11.2 The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the washing
results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
ENGLISH
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