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61
Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the
fault yourself.
Fault
Possible cause
Solution
No display
No power supply
WARNING:
Before troubleshooting, switch the player off.
Put the mains plug in correctly, if necessary, check the
socket is working with another appliance.
no power supply/ mains
switch switched off
Switch the player on by the mains switch (Fig. 1/1).
No image displayed
on screen
Video cable not correctly
connected
WARNING:
Before troubleshooting, switch the player off.
Check the correct fit of the Video cable
“Connecting
the Video cable”
. Make sure that the jacks are tightly in
the sockets.
no DVD/CD inserted
Insert a CD/DVD.
DVD/CD not compatible
Use only compatible media (see
“Technical data”)
.
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty
Clean the CD/DVD around.
CD/DVD is damaged
Use a different CD/DVD.
Incorrect settings
Check the settings of your DVD-Player.
The child lock system is
activated
Deactivate the child lock.
The wrong TV mode has been
selected (no P-SCAN-capable
playback device).
Press the
VIDEO
button (Fig. 3/25) to change the TV
mode.
No response when
pressing button
Power supply problem or
static charging of appliance
Switch off the main switch and pull out the mains
plug. Insert the mains plug into the socket and switch
the player on again.
No sound
Audio cable not connected
WARNING:
Before troubleshooting, switch the player off.
Video plug for transmission of the Video signal, you
must use and Audio cable in addition to the Video
cable
➯
“Connecting the Audio cable”
.
Amplifier switched off
If you use an amplifier for Audio output: check
whether the amplifier is switched on.
Incorrect settings
Check the settings of your DVD-Player.
The remote control
does not work
wrong direction
The remote control is not pointed towards the DVD-
Player.
too far away
Make sure that the remote control is not further than
7 m away from the player.
Batteries empty
Replace the batteries in the remote control
➯
“Remote control battery installation”
.
DVD cannot be
played
DVD has not been finalized
Use a finalized DVD.
05-DVD 4543_AEG_GB.indd 61
25.09.2009 9:00:50 Uhr