Problem
Possible cause
Remedy
The hood fan does not
work properly when the
hood functions are activa‐
ted.
The ambient temperature
surrounding the hood is too
high.
There is insufficient air circu‐
lation inside and around the
hood.
Deactivate the hob and unplug
it from the main power supply.
Wait at least 10 seconds, then
plug it in again.
Other suggestions:
Try to cool down the tempera‐
ture of the surrounding area.
Take out the hood filter and re‐
move the residual moisture
from the inside of the hood.
Refer to "Care and cleaning".
Leave the hood system to dry
for one day, then activate the
hood again.
The steam produced dur‐
ing cooking is not suffi‐
ciently absorbed by the
hood.
The lids on the cookware are
not properly placed.
If your cookware does not
have vented lids, make sure to
tilt the lids so that the released
steam is directed towards the
hood.
Refer to "Hints and Tips" for
information on the special
Steam Vented Lids recom‐
mended to be used with the in‐
tegrated hood.
The hood filter is oversatura‐
ted.
Clean the hood filter and reset
the notification. Refer to "Care
and cleaning".
and a number come
on.
There is an error in the hob.
For more details go to the
app.
Deactivate the hob and acti‐
vate it again after 30 seconds.
If comes on again, discon‐
nect the hob from the electrical
supply. After 30 seconds, con‐
nect the hob again. If the prob‐
lem continues, speak to an Au‐
thorised Service Centre.
blinks.
The wireless connection is
lost.
Restore the wireless connec‐
tion. Check your home net‐
work. If the problem persists,
try to reconnect to the network.
Refer to "Before first use" >
"Changing the network".
10.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
ENGLISH
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