Problem
Possible cause
Solution
Water flows on the floor.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be set. The "FROSTMATIC func‐
tion" is switched on.
Switch off "FROSTMATIC
function" manually, or wait
until the function deactivates
automatically to set the tem‐
perature. Refer to "FROST‐
MATIC function" section.
The temperature in the appli‐
ance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera‐
ture.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are stor‐
ed at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if neces‐
sary.
The FROSTMATIC function
is switched on.
Refer to "FROSTMATIC
function" section.
There is no cold air circula‐
tion in the appliance.
Make sure that there is cold
air circulation in the appli‐
ance. Refer to "Hints and
Tips" chapter.
DEMO appears on the dis‐
play.
The appliance is in demon‐
stration mode.
Keep the OK key pressed for
approximately 10 seconds
until a long sound is heard
and the display turns off for
a short time.
A or or symbol is
shown instead of numbers
on the temperature display.
Temperature sensor prob‐
lem.
Contact the nearest Author‐
ized Service Centre (the
cooling system will continue
to keep food products cold,
but temperature adjustment
will not be possible).
If the advice does not lead to
the desired result, call the
nearest Authorized Service
Centre.
8.2 Replacing the lamp
The appliance is equipped with a longlife
LED interior light.
www.aeg.com
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