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Problem
The lid is not shut proper-
ly or do not close tightly.
Check if the lid closes well
and the gaskets are un-
damaged and clean.
The temperature is not
set correctly.
The water drainage plug
is not correctly posi-
tioned.
Position the water drain-
age plug in the correct
way.
The lid doesn't close
completely.
There is excessive frost.
The lid gaskets are dirty
or sticky.
Food packages are block-
ing the lid.
Arrange the packages in
the right way, see the stick-
er in the appliance.
The lid is difficult to
open.
The lid gaskets are dirty
or sticky.
Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not
work.
The lamp is defective.
Refer to "Replacing the
lamp".
It is too warm in the
freezer.
The temperature is not
set correctly.
Set a lower temperature.
The lid does not close
tightly or it is not shut
properly.
Check if the lid closes well
and the gasket is undam-
aged and clean.
Before freezing the appli-
ance was not precooled
sufficiently.
Pre-cool the appliance for
enough time.
Large quantities of food
to be frozen were put in
at the same time.
Wait some hours and then
check the temperature
again. Next time insert
smaller quantities of food
to be frozen at any one
time.
Food placed in the appli-
ance was too warm.
Allow food to cool to room
temperature before stor-
ing.
Products to be frozen are
placed too closely to
each other.
Place the products in a way
so that cold air could circu-
late among them.
The lid has been opened
often.
Try to not open the lid of-
ten.
The lid has been opened
for a long time.
Do not leave the lid open
longer than necessary.