Problem
Possible cause
Solution
Large quantities of food to be
frozen were put in at the same
time.
Wait some hours and then check
the temperature again. Next time
insert smaller quantities of food
to be frozen at any one time.
Food placed in the appliance
was too warm.
Allow food to cool to room tem-
perature before storing.
Products to be frozen are placed
too closely to each other.
Place the products in a way so
that cold air could circulate
among them.
The lid has been opened often.
Try to not open the lid often.
The lid has been opened for a
long time.
Do not leave the lid open longer
than necessary.
It is too cold inside the
freezer.
The temperature is not set cor-
rectly.
Set a warmer temperature.
The appliance does not
work at all. Neither cool-
ing nor lighting works.
Plug is not connected to the
mains socket properly.
Connect the mains plug properly.
Power does not reach the appli-
ance.
Try connecting another electrical
device to the power outlet.
The appliance is not switched
on.
Switch on the appliance.
There is no voltage in the mains
socket (try to connect another
appliance into it).
Call an electrician.
Customer Service
If your appliance is still not working properly after making the above checks, contact the
nearest service centre.
To obtain fast service, it is essential that when you apply for it you specify the model and
serial number of your appliance which can be found either on the guarantee certificate or
on the rating plate located on the external right side of the appliance.
34
What to do if…
Summary of Contents for A82700HLW0
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