Problem
Possible cause
Solution
Food placed in the appliance
was too warm
Allow food to cool to room tem-
perature before storing
The room temperature is too
high.
Decrease the room temperature
There is too much frost
and ice
Products are not wrapped prop-
erly
Wrap the products better
Doors are not shut properly or
do not close tightly
Check if the doors close well and
the gaskets are undamaged and
clean
The Temperature regulator may
be set incorrectly
Set a warmer temperature
It is too warm in the
freezer
Temperature regulator may be
set incorrectly
Set a lower temperature
The door does not close tightly
or it is not shut properly
Check if the door closes well and
the gasket is undamaged and
clean
Large quantities of food to be
frozen were put in at the same
time
Insert smaller quantities of food
to be frozen at any one time.
Food placed in the appliance
was too warm
Allow food to cool to room tem-
perature before storing.
Products to be frozen are placed
too closely to each other
Place the products in a way so
that cold air could circulate
among them
It is too cold inside the
freezer
Temperature regulator may be
set incorrectly
Set a warmer temperature
The appliance does not
work at all. Neither cool
-
ing nor lighting works
Plug is not connected to the
mains socket properly
Connect the mains plug properly
Power does not reach the appli-
ance
Try connecting another electrical
device to the power outlet
The appliance is not switched on Switch on the appliance
There is no voltage in the mains
socket (try to connect another
appliance into it)
Call an electrician
The appliance does not
cool at all
Plug is not connected to the
mains socket properly
Connect the mains plug properly
There is no voltage in the mains
socket (try to connect another
appliance into it)
Call an electrician
The appliance is not switched on Switch on the appliance
What to do if…
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