10
Gateway
11.2013
6.5 Install and Start Software
When the system is energized, please install the
software on your personal computer or laptop to ensure
proper operation of the system.
Insert the included CD-ROM in your CD / DVD drive. It
will automatically open the installation program, which
will guide you through the installation.
For direction on how to properly install and use the
software, please refer to the Software User Manual.
7.0 Troubleshooting
If for any reason the Gateway is not working properly,
check if the following points:
•
Is the LED still lit? If the LED is not illuminated, then
the power supply to the gateway could be a source
of the problem
•
Are all connections preformed properly? Are
connections A and B done correctly?
Adhere to all the safety measures described throughout
this manual. Qualified personnel can use the following
troubleshooting steps if the PV system does not operate
correctly.
WARNING!
Do not attempt to repair the AEconversion PLC Gateway
or the AEconversion Micro-Inverter; it contains no user-
serviceable parts. If it fails, please contact APtonics’
Service Department to assist.
WARNING!
Be aware that only qualified personnel should
troubleshoot the PV array, AEconversion Micro-Inverter
or the AEconversion PLC Gateway.
WARNING!
Never disconnect the DC wire connectors under load.
Ensure that no current is flowing in the DC wires prior
to disconnecting. An opaque covering may be used to
cover the module prior to disconnecting the module.
WARNING!
Always disconnect AC power before disconnecting the
PV module wires from the AEconversion Micro-Inverter.
The AC connector of the first Micro-Inverter in a branch
circuit is suitable as a disconnecting means once the
AC branch circuit breaker in the load center has been
opened.
WARNING!
Open all ungrounded conductors of the circuit to which
it is connected.
7.1 Troubleshooting a Communication-System
WARNING!
Be aware that only qualified personnel should
troubleshoot the PV array, AEconversion Micro-Inverter
or the AEconversion PLC Gateway.
To troubleshoot an inoperable Communication-System,
follow the steps in the order shown:
1.
Verify the connection to the utility grid. Make sure
that the utility frequency and voltage are within
allowable ranges listed in the Technical Data section
in the appendix of this manual.
2.
Make sure that the utility power is present at the
inverter in question by first removing AC and
then DC power. Do NOT under any circumstances
disconnect the DC wires while the Micro-Inverter is
producing power.
3.
Check the AC distribution blocks between all
the Micro-Inverters. Check that each inverter is
energized by the electricity network as described in
the previous step.
4.
Any AC disconnects need to be checked if they are
operating correctly and closed.
5.
Check to see if the PV module DC voltage is within
the allowable range shown in the Technical Data in
the appendix of this manual.
6.
Verify that the DC connections between the Micro-
Inverter and the PV module are connected properly.
7.
If the problem persists, please call customer support
at AEconversion.
7.2 Other Faults
Other faults are reported to the AE-Solar Software. Refer
to the AE-Solar Installation and Operation Manual for
troubleshooting procedures.
8.0 Further Information
The following sections provide further guidance to the
inverter.
8.1 Disposal
Dispose of the packaging in accordance with generally
applicable laws and regulations. Keep the environmental
requirements for recovery, reuse and disposal of
materials and components.
8.2 Care
The Gateway should generally be kept free of dust and
dirt.