Warranty claim procedure
If you are confident that your playsystem has been installed and
maintained properly, and you have a warranty claim, proceed
with the following steps:
1. We will need copy of your proof of purchase (Vendor sales
receipt only.)
2. We require a brief written description of the warranty issue.
3. Photos of warranted parts and of the entire play system.
If
any
of the above steps are not completed, there may be
delays in the completion of your claim, or possibly warranty
cancellation.
Mail information to:
Adventure Playsets
14201 I-27
Amarillo, Texas 79119
or email at
Our customer service department will review the claim and
make contact with the customer by mail or by phone. The
customer will only pay for shipping and handling to and from
factory if warranty is approved.
1-800-856-4445
Service department hours Monday thru Friday 9am to 5pm
Saturday 9am to 2pm (During Season)
Central standard time
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