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Page 12 of 13                                     

Enabling an Intelligent Planet                       

       

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Troubleshooting 

 

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The signal cable should be fully connected to the graphics card/computer.   
The graphics card should be completely seated in its PC slot.   
Power Button and computer power switch should be in the ON position.   
Check to make sure that a supported mode has been selected on the graphics card 
or system being used. (Please consult graphics card or system manual to change 
graphics mode).   
Check the monitor and your graphics card with respect to compatibility and 
recommended settings.   
Check the signal cable connector for bent or pushed-in pins.   
Check that the BNC

 

or

 

D-SUB button is in the correct position.   

 

Power Button does not respond   

Unplug the power cord of the monitor from the AC outlet to turn off and reset the 
monitor, or simultaneously press the RESET and Power buttons. 
 

Image is unstable, unfocused   

Signal cable should be fully connected to the computer.   
Use the OSM™ Image Adjust controls to focus and adjust display by increasing or 
decreasing the Fine control. When the display mode is changed, the OSM Image 
Adjust settings may need to be re-adjusted.   
Check the monitor and your graphics card with respect to compatibility and 
recommended signal timings. 
 
If your text is garbled, change the video mode to non-interlace and use 60Hz refresh 
rate.   

Summary of Contents for ProFlat IDP-31156W

Page 1: ...Touch your Imagination Today Version 0 1 15 6 Projected Capacitive Touch Monitor ProFlat Touch Monitor User Manual IDP 31156W...

Page 2: ...specifically disclaim any implied warranties of merchantability or fitness for a particular purpose Advantech Co Ltd reserves the right to revise this publication and to make changes from time to tim...

Page 3: ...ardware Installation 8 3 1 VESA standard installation 8 3 2 OSD Functions 8 A MAIN MANU 8 B OSD STRUCTURE 9 3 3 OSD Key Information 9 A OSD BOARD 9 B Key Events 10 4 Error Bookmark not defined Warrant...

Page 4: ...from places exposed to oil smoke or moisture do not install inside a vehicle this may cause malfunction an electric shock or fire Especially avoid operating the monitor near water or outdoors where i...

Page 5: ...ifically children Do not try to extend the power wire otherwise it may cause fire Do not open the monitor cabinet by yourself if monitor needs to be examined or repaired please contact the professiona...

Page 6: ...needed to install set up and maintain the Advantech ProFlat Touch Monitors In addition this manual describes basic technical information about the touch sensor troubleshooting and contact information...

Page 7: ...o 500 1 Typ Colours 16 7 million Response Time LCD Panel 8ms Typ Luminance LCD Panel 400 cd Typ Viewing Angle Horizontal left right 160 80 80 From Centre CR 10 Vertical up down 160 80 80 Touch Technol...

Page 8: ...inspection by Advantech or the carrier who are responsible for any shipping damage Handle the monitor with care Take care not to mark or scratch the glass when removing it from its packing Packing lis...

Page 9: ...nt Planet www advantech com 3 Hardware Installation 3 1 VESA standard installation The IDP 31 touch monitor s mounting functions include ProFlat removable base VESA and wall mount VESA installation ho...

Page 10: ...PRESET sRGB 6500K 9300K 6500K RED 0 100 70 GREEN 0 100 70 BLUE 0 100 70 TRACKING HORIZONTAL 0 100 50 VERTICAL 0 100 50 CLOCK 0 100 50 PHASE 0 100 17 SHARPNESS 0 10 2 SETUP LANGUAGE English etc English...

Page 11: ...e No signal Sleep mode Factory mode Burn in mode POWER Turn on or turn off the power AUTO 1 Adjust the Picture of Analog input 2 Exit menu or Exit a menu of sub menu MENU Display the OSD Menu or Selec...

Page 12: ...ices except those authorized formal documents in written form LCD Screen repairable 2 years The above warranty period takes the front four places of the Serial Number label on the Advantech products a...

Page 13: ...eck the signal cable connector for bent or pushed in pins Check that the BNC or D SUB button is in the correct position Power Button does not respond Unplug the power cord of the monitor from the AC o...

Page 14: ...graphics card or system being used Please consult the graphics card or system manual to change graphics mode or refresh rate Selected resolution is not displayed properly Select the Display Resolutio...

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