Advantech EKI-1121L, User Manual

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iii EKI-1121L/1122L/1124L User Manual
Declaration of Conformity
CE
The EKI-1121L/1122L/1124L has passed the CE test for environmental specifica-
tions. Test conditions for passing included the equipment being operated within an
industrial enclosure. In order to protect the product from being damaged by ESD
(Electrostatic Discharge) and EMI leakage, we strongly recommend the use of CE-
compliant industrial enclosure products.
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to
ensure reliable performance in the unusual and demanding conditions typical of
industrial environments. Whether your new Advantech equipment is destined for the
laboratory or the factory floor, you can be assured that your product will provide the
reliability and ease of operation for which the name Advantech has come to be
known.
Your satisfaction is our number one concern. Here is a guide to Advantech's cus-
tomer services. To ensure you get the full benefit of our services, please follow the
instructions below carefully.
Technical Support and Assistance
1. Visit the Advantech web site at http://support.advantech.com.cn where you can
find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software,
etc.)
– A complete description of the problem
– The exact wording of any error messages