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ARK-3384 User Manual

ii

Copyright

The documentation and the software included with this product are copy-
righted 2006 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.

Acknowledgements

Award is a trademark of Award Software International, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business
Machines Corporation.
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft
Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
All other product names or trademarks are properties of their respective
owners.
For more information on this and other Advantech products, please visit
our websites at: http://www.advantech.com
http://www.advantech.com.tw/products/
sub_category.asp?category_id=1-23A2QN&BU=ACG
For technical support and service, please visit our support website at:
http://support.advantech.com
This manual is for the ARK-3384-1S0A2E, and ARK-3384-1S4A2E.

Part No. 2006338400

Edition 1

Printed in Taiwan

April 2007

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Summary of Contents for ARK-3384 Series

Page 1: ...ARK 3384 Wireless Enabled Audio and Three USB Port Fanless Embedded Box Computer User Manual...

Page 2: ...h may result from its use Acknowledgements Award is a trademark of Award Software International Inc IBM PC AT PS 2 and VGA are trademarks of International Business Machines Corporation Intel and Penti...

Page 3: ...lacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem enc...

Page 4: ...if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful...

Page 5: ...84 Unit 1 x DIN Rail Mounting Kit 1 x PS2 Keyboard Mouse Cable P N 1700060202 1 x Driver and Utility CD P N 2066338400 1 x Flat Cable Supports RS 485 RS 422 Mode for COM2 Serial Port P N 1700001967 1...

Page 6: ...p ment to the power outlet 10 Place the power cord such a way that people cannot step on it Do not place anything over the power cord The power cord must be rated for the product and for the voltage a...

Page 7: ...tungs ffnungen dienen zur Luftzirkulation die das Ger t vor berhitzung sch tzt Sorgen Sie daf r daB diese ffnungen nicht abgedeckt werden 8 Beachten Sie beim AnschluB an das Stromnetz die AnschluBw er...

Page 8: ...esse rung erzielen Das Ger t ist gefallen und oder das Geh use ist besch digt Wenn das Ger t deutliche Anzeichen eines Defektes aufweist 15 VOSICHT Explisionsgefahr bei unsachgemaben Austausch der Bat...

Page 9: ...oid electrical shock always disconnect the power from your PC chassis before you work on it Don t touch any components on the CPU card or other cards while the PC is on 2 Disconnect power before makin...

Page 10: ...ARK 3384 User Manual x...

Page 11: ...5 1 3 11 Environmental Specifications 5 1 4 Chassis Dimensions 7 Figure 1 1 Chassis Dimensions 7 Chapter 2 Hardware Functionality 10 2 1 Introduction of ARK 3384 External I O Connectors 10 Figure 2 1...

Page 12: ...t Button 16 2 3 7 PS2 Keyboard Mouse Connector 16 Figure 2 9 PS 2 connector 16 Table 2 10 PS 2 Keyboard Mouse connector pin as signments 16 2 3 8 VGA Connector 17 Figure 2 10 VGA connector 17 Table 2...

Page 13: ...n 33 4 4 Advanced BIOS Features 34 Figure 4 3 Advanced BIOS features screen 34 4 4 1 CPU Feature 34 4 4 2 Virus Warning 34 4 4 3 CPU L1 L2 Cache 34 4 4 4 Quick Power On Self Test 34 4 4 5 First Second...

Page 14: ...ripherals 40 Figure 4 6 Integrated Peripherals 40 4 6 1 IDE Cable Detect 40 4 6 2 On Chip IDE Device 40 Figure 4 7 OnChip IDE Device 41 4 6 3 Onboard Device 42 Figure 4 8 On Board Device 42 4 6 4 Supe...

Page 15: ...pter 5 PCI SVGA LCD Setup 54 5 1 Introduction 54 5 1 1 CMOS setting for Boot Display type 54 Figure 5 1 Advanced Chipset features screen 54 Figure 5 2 Boot Display Selection 55 5 1 2 Dual Independent...

Page 16: ...Device Driver Installation 70 Figure 7 10 Intel Ethernet Adapter driver installation screen 71 Figure 7 11 Intel Ethernet Adapter Driver Installation Complete Screen 71 Chapter 8 IEEE 802 11b g Wirele...

Page 17: ...xvii Figure 9 11 85 Figure 9 12 86 Figure 9 13 86 Figure 9 14 87 Figure 9 15 87 Figure 9 16 88...

Page 18: ...ARK 3384 User Manual xviii...

Page 19: ...1 C HAPTER Overview This chapter gives background infor mation on the ARK 3384 It shows you the ARK 3384 overview and specifications Introduction Hardware Specifications Chassis Dimensions...

Page 20: ...s are critical 1 2 Features 1 2 1 Wireless Enabled IEEE 802 11b g Compliant The built in IEEE 802 11b g compliant wireless LAN interface and IEEE 802 3u compliant 10 100Base T Fast Ethernet interface...

Page 21: ...bility under harsh conditions With its maximum mounting height of 69 mm the ARK 3384 can be used in space critical installation conditions Few parts easy integration and easy maintenance for reduced i...

Page 22: ...upport CRT Interface 36 bit LVDS interface 1 3 3 Audio Audio Interface Audio controller on the ICH4 chip AC97 3D surround stereo sound Dual 6 W Amplifier Support Line_In Line_Out and Microphone_In 1 3...

Page 23: ...1 3 9 Mechanical Construction Aluminum housing Mounting DIN rail mounting Desk wall mounting Dimensions W x H x D 264 5 mm x 69 2 mm x 137 25 mm 10 41 x 2 72 x 4 4 Weight 2 KG 1 3 10 Power Supply Out...

Page 24: ...tem is equipped with 2 5 inch hard disk 1G IEC 68 2 64 random 5 500Hz 1 Oct min 1hr axis Shock during operation When system is equipped with Compact Flash Disk only 50G IEC 68 2 27 half sine 11 ms dur...

Page 25: ...s Figure 1 1 Chassis Dimensions 53 00 69 20 264 50 71 36 7 81 224 00 61 20 8 20 3 50 8 00 232 00 240 00 69 20 8 00 5 96 2 66 71 66 252 50 69 20 69 00 5 00 10 00 14 00 31 38 78 50 132 25 137 25 4 00 10...

Page 26: ...ARK 3384 User Manual 8...

Page 27: ...O Connectors ARK 3384 front metal face plate external I O connectors Power On Off button LED Indicators LVDS Connector LCD Backlight On Off control Connector ARK 3384 rear metal face plate external I...

Page 28: ...onnectors The following two figures show the external I O connectors on ARK 3384 The following sections give you detailed information about the functions of each I O connector Figure 2 1 ARK 3384 fron...

Page 29: ...s in red color and HDD LED is for hard disk and compact flash disk status which flashes in green color 2 2 3 LVDS Connector The ARK 3384 comes with a D Sub 26 pin connector that carries LVDS signal ou...

Page 30: ...er Source The additional VBR signal pin could be connected to LCD s Inverter that allows users to implement brightness adjustments through the customer s software utility Figure 2 4 LCD Backlight conn...

Page 31: ...th a Phoenix connector that carries 12 24 VDC external power input Figure 2 5 Power Input Connector Table 2 2 LCD Backlight Connector Pin Assignment Pin Signal name 1 12V 2 GND 3 BKLTEN 4 VBR 5 5V 6 L...

Page 32: ...is RS 232 The RS 422 485 mode of COM2 can be con figured via replacing the system internal cable of P N of 1700001967 and adjust the jumper pins J3 J4 J5 inside of system motherboard The cable of P N...

Page 33: ...how its Active Link status Green LED and Speed status white LED Table 2 5 COM2 standard serial port pin assignments RS 232 RS 422 RS 485 Pin Signal Name Signal Name Signal Name 1 DCD Tx DATA 2 RxD Tx...

Page 34: ...the ARK 3384 The ARK 3384 comes with an adapter to convert from the 6 pin mini DIN connector to two 6 pin mini DIN connectors for PS 2 keyboard and PS 2 mouse connection Please refer to Appendix A fo...

Page 35: ...lution and up to 32 MB shared memory Pin assignments for the VGA display are detailed below Figure 2 10 VGA connector 2 3 9 USB Connector 4 VCC 5 PS2_KBCLK 6 PS2_MSCLK Table 2 11 VGA connector pin ass...

Page 36: ...IOS setup Please refer to Table 2 12 for pin assignments The USB connectors are universal connectors used for connecting many different digital devices The USB interface sup ports Plug and Play which...

Page 37: ...chapter introduces how to initialize the ARK 3384 Sections include Jumpers and Connectors Installing the DDR SDRAM Memory Module Inserting a Compact Flash Card Installing the 2 5 Hard Disk Drive HDD...

Page 38: ...u can configure your ARK 3384 to match the needs of your applica tion by setting jumpers A jumper is the simplest kind of electrical switch It consists of two metal pins and a small metal clip often p...

Page 39: ...on internal motherboard of ARK 3384 unit The default setting of COM2 is RS 232 means default setting of the jumper function Please also refer to Chapter 9 Full Disassembly Procedure of ARK 3384 Embedd...

Page 40: ...elow please follow these steps carefully 3 5 1 Remove the power cord 3 5 2 Unscrew the four screws from the bottom cover of the ARK 3384 3 5 3 Remove the bottom cover 3 5 4 Carefully insert a DDR SDRA...

Page 41: ...23 Chapter3 Figure 3 1 3 6 3 Remove the CF carrier 3 6 4 Place the Compact Flash card with your OS or application program into a CF carrier Figure 3 2...

Page 42: ...nual 24 Figure 3 3 3 6 5 Insert the CF carrier back and assemble with 2 screws to the CF Door located on rear face plate of the ARK 3384 Figure 3 4 Note The Compact Flash socket is allocated as Second...

Page 43: ...ur screws from bottom cover of the ARK 3384 3 7 3 Remove the bottom cover of the ARK 3384 3 7 4 Assembly the hard disk to the bottom cover 3 7 5 Connect the IDE flat cable to the connector to the hard...

Page 44: ...essory box This kit has 2 pieces an L DIN Rail Mounting Module Left and a R DIN Rail Mounting Module Right Figure 3 6 iii Attach the L Din Rail Mounting module and R Din Rail Mounting module to the AR...

Page 45: ...27 Chapter3 Figure 3 8 Figure 3 9 Left Right...

Page 46: ...mple DIN Rail below Figure 3 10 v Install the ARK 33383 unit to the rail please make sure the hook of the Din Rail mounting kit on the ARK 33383 unit will contact with the tooth of the DIN Rail firmly...

Page 47: ...29 Chapter3 Figure 3 12 vi Push the Hook Switch to fix the mounting between ARK 33383 unit and DIN Rail Figure 3 13 Left Side View Rail Tooth Hook Right Hook Clip Push Left...

Page 48: ...ARK 3384 User Manual 30 Figure 3 14 Right Side View vii Below the ARK 33383 unit mounted on the rail with DIN Rail mounting kit Figure 3 15 Right Hook Clip Push...

Page 49: ...4 C HAPTER Award BIOS Setup...

Page 50: ...data in Flash ROM to CMOS RAM for booting Note If you intend to change the CMOS setting without restoring the previous backup you have to click on DEL within two seconds of the CMOS checksum error di...

Page 51: ...S Setup Choose the Standard CMOS Features option from the Initial Setup Screen menu and the screen below will be displayed This menu allows users to configure system components such as date time hard...

Page 52: ...to save yourself valuable time Figure 4 3 Advanced BIOS features screen 4 4 1 CPU Feature Press Enter to configure the settings relevant to CPU Feature 4 4 2 Virus Warning If enabled a warning message...

Page 53: ...est controls GateA20 4 4 10 Typematic Rate Setting The typematic rate is the rate key strokes repeat as determined by the key board controller The commands are Enabled or Disabled Enabling allows the...

Page 54: ...WIN 95 If you are using Windows 95 98 without a floppy disk drive select Enabled to release IRQ6 This is required to pass Windows 95 98 s SCT test You should also disable the Onboard FDC Controller i...

Page 55: ...specifications of the installed DRAM or the installed CPU 4 5 3 Active to Precharge Delay The default setting for the Active to Precharge Delay is 7 4 5 4 DRAM RAS to CAS Delay This option allows you...

Page 56: ...ter video performance However if any program writes to this memory area a system error may result 4 5 10 Memory Hole At 15M 16M In order to improve performance certain space in memory can be reserved...

Page 57: ...d display device automatically The options available include VBIOS Default CRT LVDS CRT LVDS Figure 4 5 Boot Display 4 5 17 Panel Scaling The default setting is Auto The options available include On a...

Page 58: ...select Once an item selected a submenu appears as below Figure 4 6 Integrated Peripherals 4 6 1 IDE Cable Detect Some UDMA cables use a hole in the ribbon cable as a cable detect mechanism to determi...

Page 59: ...ct a transfer to or from the disk drive PIO allows the BIOS to tell the controller what it wants and then lets the con troller and the CPU perform the complete task by itself Your system sup ports fiv...

Page 60: ...not detect these categories 4 6 2 4 On Chip IDE HDD Block Mode Enabled The IDE HDD uses the block mode The system BIOS will check the hard disk drive for the maximum block size the system can transfe...

Page 61: ...yboard Support Select Enabled if user plan to use an USB keyboard under DOS The choices Enabled Disable 4 6 3 5 AC97 Audio Select Disable if you do not want to use AC 97 audio Option are Auto Disable...

Page 62: ...pport interface connection 4 6 4 2 Onboard Serial Port 1 You can disable the COM1 serial port by selecting Disabled select the Auto to allow the BIOS to arrange a suitable resource value for your COM1...

Page 63: ...re only and doesn t need any arithmetical functions of a real time clock chip this ensures the reliability in an unmanned or standalone system The setup options are Disabled 10 Sec 20 Sec 30 Sec 40 Se...

Page 64: ...gory allows you to select the type or degree of power saving and is directly related to the following modes 1 HDD Power Down 2 Suspend Mode There are four selections for Power Management three of whic...

Page 65: ...rn off the system whereas pushing the button momentarily for less than 4 seconds will switch the system to suspend mode 4 7 11 Wake Up by PCI card Enabled This field should be set to Enabled only if y...

Page 66: ...e Time hh mm ss Alarm field 1 31 Select a date you would like the system to power on The system will power on on the set date and time set in the Time hh mm ss Alarm field 4 7 15 Time hh mm ss Alarm T...

Page 67: ...occurs If the system s power is off when AC power failure occurs it will remain off when power returns If the system s power is on when AC power failure occurs the system will power on when power ret...

Page 68: ...you Manual Choose the specific IRQ resources in the IRQ Resources field 4 8 3 IRQ Resources Move the cursor to this field and press Enter The IRQ 3 to IRQ 15 fields will appear Set each system interru...

Page 69: ...clock 4 9 2 Spread Spectrum This field sets the value of the spread spectrum The default setting is Dis abled Leave this field in its default setting Do not alter this setting unless advised by an eng...

Page 70: ...d Enter the current password and press Enter 3 After pressing Enter ROM password or the current password user defined you can change the password stored in the CMOS The password must be no longer than...

Page 71: ...ils the software con figuration information It shows you how to configure the card to match your application requirements The AWARD System BIOS is covered in Chapter 4 Sections include Introduction In...

Page 72: ...75Hz and support 2 channel LVDS display mode up to UXGA panel resolution with frequency range from 25 MHz to 112 MHz 5 1 1 CMOS setting for Boot Display type The ARK 3384 system BIOS and custom driver...

Page 73: ...to VBIOS Default to allow system to detect the connected display device automatically 5 1 2 Dual Independent Display The ARK 3384 uses an Intel 855GME or Intel 852GM controller that is capable of prov...

Page 74: ...Figure 5 3 Intel 82852 82855 GM GME Graphics Controller Properties Devices 2 Select 1 for current display or 2 for second display Figure 5 4 Intel 82852 82855 GM GME Graphics Controller Properties Ex...

Page 75: ...tup wiz ard Intel Extreme Graphic 2 in CD ROM Example of installation is shown as bellow 1 You can find Win2000 XP VGA driver from the path at the direc tory of ARK 3384 CD ROM D ARK 33384 Series Soft...

Page 76: ...l 58 2 Double click setup and next into setup wizard Figure 5 6 Intel Extreme Chipset Graphics Driver Software Install Wiz ard Figure 5 7 Intel Extreme Graphics Driver Setup 3 Restart computer when in...

Page 77: ...formation For further information about the AGP VGA installation in your ARK 3384 including driver updates troubleshooting guides and FAQ lists visit the following web resources Intel website www inte...

Page 78: ...ARK 3384 User Manual 60...

Page 79: ...dio Setup The ARK 3384 is equipped with an audio interface that records and plays back CD quality audio This chapter provides instructions for installing the software drivers included on the audio dri...

Page 80: ...efore you attempt installation The audio drivers for the ARK 3384 board are located on the audio driver CD Run the supplied SETUP program to install the drivers don t copy the files manually Note The...

Page 81: ...63 Chapter6 Figure 6 2 AC97 Audio Driver Installation 2 Click yes to reboot your computer Figure 6 3 Installation Complete of AC97 Audio Driver...

Page 82: ...ARK 3384 User Manual 64...

Page 83: ...7 C HAPTER Ethernet Setup This chapter provides information on Ethernet configuration Sections include Introduction Installation of Ethernet drivers for Windows 2000 XP Further information...

Page 84: ...abled disabled in the BIOS setup 7 2 Installation of Ethernet driver Before installing the Ethernet driver note the procedures below You must know which operating system you are using in your ARK 3384...

Page 85: ...Panel Screen 3 Click Next and prepare to install network function Figure 7 2 Add Remove Hardware Wizard 4 Choose Add Troubleshoot a device and click Next Figure 7 3 Choose a Hardware Task Screen 5 Cho...

Page 86: ...ARK 3384 User Manual 68 Figure 7 4 Choose a Hardware Device Figure 7 5 Install Ethernet Controller Screen...

Page 87: ...the driver of chipset folder 82551QM at the directory of D ARK 3384 Series Software Device Driver 3_LAN from ARK 3384 s Driver Utility CD ROM Disk click setup to start the installa tion process 6 2 Cl...

Page 88: ...ARK 3384 User Manual 70 Figure 7 8 Network Adapter Selection Screen Figure 7 9 Start Device Driver Installation 8 Please wait while the wizard installs the software...

Page 89: ...71 Chapter7 Figure 7 10 Intel Ethernet Adapter driver installation screen 9 Click OK Figure 7 11 Intel Ethernet Adapter Driver Installation Complete Screen...

Page 90: ...ARK 3384 User Manual 72...

Page 91: ...b g Wireless LAN Setup This chapter provides information on software driver installation of IEEE 820 11b g Wireless LAN Sections include Introduction Installation of Ethernet drivers for Windows 2000...

Page 92: ...um 54Mbps throughput The Wireless LAN interface of ARK 3384 is equipped with the most secure enhancement to save your important information from hacking It also supports popular operating systems with...

Page 93: ...older of Wireless LAN 2 Click Finish to complete the driver installshield wizard Figure 8 3 Installshield Wizard Complete 3 A Easy Configuration Utility will shows on screen automatically after comple...

Page 94: ...scan wireless network Figure 8 5 Profile configuration screen 5 The Configuration utility display the available wireless network list for your selection please refer to Figure 8 6 User can configure...

Page 95: ...perties will shows on screen after click ing the configure to allow user configuration for the security data pro file that required to connect with the selected wireless network Figure 8 7 Profile con...

Page 96: ...ARK 3384 User Manual 78...

Page 97: ...9 C HAPTER Full Disassembly Pro cedure This chapter details the system disas sembling procedure for setting up the jumpers and for maintenance Sections include...

Page 98: ...Ltd takes no responsibility whatsoever for any problems or damage caused by the disassembly of the ARK 3384 embedded box computer Make sure the power cord of the ARK 3384 embedded box computer is unp...

Page 99: ...Chapter9 2 Unscrew the screws of the frame bracket on the front side of system Figure 9 2 3 Remove the front frame bracket by carefully pulling and lifting the bracket in order to unlock it Figure 9...

Page 100: ...ARK 3384 User Manual 82 4 The Front Frame Bracket removed Figure 9 4 5 Unscrew the 2 screws which are located on the Front Metal Face plate Figure 9 5...

Page 101: ...moved Figure 9 6 Warning Do not use too much pressure when removing the front metal face plate as the power button cable is still attached and could be dam aged 7 Unscrew the 4 screws of the frame bra...

Page 102: ...8 Remove the rear frame bracket by carefully pulling and lifting the bracket in order to unlock it Figure 9 8 9 The rear frame bracket removed Figure 9 9 10 Unscrew the 2 screws which are located on t...

Page 103: ...85 Chapter9 Figure 9 10 11 Unscrew the 2 screws which fixed the USB2 USB3 port on the Rear Metal Face Plate Figure 9 11 12 Unscrew the 2 screws which fixed the COM2 port on the Rear Metal Face Plate...

Page 104: ...ing Do not use too much pressure when removing the front metal face plate as the COM2 connector cable is still attached and could be damaged 14 Unscrews the 4 screws which fixed the MIO 6251 Module I...

Page 105: ...87 Chapter9 15 Remove MIO 6251 Module I O board from MIO Socket of system board Figure 9 14 16 The MIO 6251 Module I O board removed from system Figure 9 15...

Page 106: ...ARK 3384 User Manual 88 17 Jumper Location on PCM 9380 PCM 9386 Motherboard Figure 9 16 J6 LCD Power Setting J3 J5 J4 COM 2 Settings...

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