Problem
Unit will not operate
Smell
Excessive Noise
No air flow
Ineffectiveness
1. Check if air purifier is properly plugged in
and powered on.
2. Make sure unit is turned ON.
3. Hold down Filter Reset Button.
1. Make sure parts are firmly positioned in
place.
2. Open the base cover and make sure that
any plastic packaging was removed from
the filter.
1. Air purifier being operated in sleep mode -
change the mode
2. The air purifier is malfunctioning - check
power supply if problem still exists,
contact customer service.
3. Open the base cover and make sure that
any plastic packaging was removed from
the filter.
1. The filter is blocked and no longer is
effective - replace the filter.
2. Being used in wrong environment such as
an oversized room.
1. Filter is too dirty because it’s not replaced
for a long time - replace the filter.
2. Using the air purifier in moist conditions
or water entered the filter - Replace filter.
3. Using unclean filter for a long time or
completely blocked filter - Clean the filter,
if problem is not resolved, replace the
filter.
4. Abnormal smell - Stop the air purifier
immediately and turn off the power;
contact our customer service department:
1-888-601-5886.
Solution
www.AdvancedPureAir.com
1-888-601-5886
8
TROUBLESHOOTING
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