Warranty
NetVanta 1000/1000R Series Hardware Installation Guide
8
Copyright © 2006 ADTRAN, Inc.
61200500L1-34J
Warranty
ADTRAN will repair and return this product within the warranty period if it does not meet its published
specifications or fails while in service. Warranty information can be found in the
Support
section of the
ADTRAN website at
http://www.adtran.com
.
Product Registration
Registering your product helps ensure complete customer satisfaction. Please take time to register your
products in the
Support
section of the ADTRAN website at
http://www.adtran.com
Product Support Information
A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service,
RMA requests, training, or more information, use the contact information shown below.
Repair and Return
If you determine that a repair is needed, please contact our Customer
and Product Service (CaPS)
department to have an RMA number issued. CaPS should also be contacted to obtain information
regarding equipment currently in house or possible fees associated with repair.
Identify the RMA number clearly on the package (below the address), and return to the following address:
Pre-Sale Inquiries and Applications Support
Your reseller should serve as the first point of contact for support. If additional pre-sales support is needed,
the ADTRAN Support website provides a variety of support services such as a searchable knowledge base,
the latest product documentation, application briefs, case studies, and a link to submit a question to an
Applications Engineer. All of this, and more, is available in the
Support
section of the ADTRAN website at
http://www.adtran.com
.
When needed, further pre-sales assistance is available by calling our Applications Engineering
Department.
CaPS Department
(256) 963-8722
ADTRAN Customer and Product Service
901 Explorer Blvd. (East Tower)
Huntsville, Alabama 35806
RMA # _____________
Applications Engineering (800) 615-1176
