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Helpful tips to minimize activation while sleeping
Tip 1
To prevent your Fall Detection pendant from
accidentally activating while you sleep, please shorten
the length of your lanyard so that the pendant rests
at chest level.
Tip 2
Keep the base station or mobile device in or close
to your bedroom. If the Fall Detection pendant
accidentally activates while you are sleeping, you will
be able to hear the operator over the base station or
mobile device and can advise the operator that it was
a false alarm and that you do not need emergency
assistance. If the Fall Detection pendant alerts the
call center and we are not able to contact you over
your base station, mobile device or primary home
phone, help will be dispatched.
Tip 3
If your Fall Detection pendant activates frequently
when you are sleeping, you may want to wear a
regular neck pendant or wrist button while in bed.
Remember to put your Fall Detection pendant back on
when you get up from bed.
