Candy Crush Tickets Manual V1.0
Chapter 06 – Service & Repair
16
Troubleshooting
* NOTE: When requesting a warranty replacement you will be asked to
give the unit’s serial number from the back of the unit.
Video Troubleshooting
No Picture and Sound
To change between Portrait and Landscape mode, press
ALT-P (Portrait) or ALT-L (Landscape) using a USB keyboard.
There are loose or faulty connections between the monitor and the
computer. Make sure the DVI cable is connected properly to both the
computer and to the DVI connector of the LCD monitor.
No power to computer.
Verify the computer is ON.
Open the front service door and press the RED or WHITE power
button.
Make sure that the power plug is well connected.
The Bios settings have changed, If the computer does not power
automatically when the unit is powered on, follow these steps:
Open the cabinet and plug a USB keyboard in one of the remaining
USB ports.
Press and hold the “Delete” key on the keyboard and then turn the
computer on. Keep holding the “Delete” key until the Bios screen
appears.
Using the arrows, select the “Advanced” tab.
Using the arrows, scroll down to the ACPI Configuration option and
press the “Enter” key.
Using the arrows, scroll down to the Restore on AC/Power Loss
option and press the “Enter” key.
Using the arrows, select the Power On option and press the “Enter”
key.
Press the “F10” key then the “Enter” key to exit the Bios screen.
