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17 

 

 

10.0        TROUBLESHOOTING   

This table is only a guide to aid you in getting your chair operating, should you have any problems. If 
you are unable to get your chair operating, please contact your chair dealer.   
 

 

Symptom 

Possible 

Solution 

Chair does not 

move. 

1.

 

Handset is 

not “ON”

 
 

2.

 

Not connected to 
the mains.   
 

3.

 

A cable has 
disconnected.   

 
 
 
4.

 

Fuse has blown or 
power socket not 
working. 
 

5.

 

Thermal cut-out has 
activated.   

 

1.

 

Press the power button on the handset. The handset 
buttons will light-up when 

‘On’

. Also check the handset 

has not unplugged.   

2.

 

Check the chair is connected to the mains electricity. 
 

3.

 

Check the cables running from the chair to the 
transformer block and from the transformer to the 
socket are securely plugged in at both ends. Also check 
the cable connecting the two motors (dual motor chairs 
only) is not disconnected.     

 
4.

 

Check mains fuses and check another electrical 
appliance operates from the socket. 
 

5.

 

Switch off chair at mains and leave transformer to cool 
for 20 

 30 minutes. Reconnect to mains and test. If 

your chair overheats on a regular basis contact your 
supplier. 

Chair is 

juddering or 

noisy in 

operation.   

6.

 

Dusty mechanism.   
 

7.

 

An object has fallen 
down side of chair 
impede the chairs 
movement.   

6.

 

Raise chair ensure moving parts are relatively dust free 
and spray moving parts sparingly with light machine oil. 

7.

 

Remove any objects such as coins from the side of 
chair. If the chair continues juddering or is excessively 
noisy, contact your dealer.   

 
Please note that riser recliner chairs do make an audible noise during the action of the chair and some 

covers, especially vinyl and leather but sometimes soft covers too, do emit a creaking or rubbing noise 

when the controls are activated. If the chair makes what you consider to be excessive noise at any 

time then please contact your chair supplier.

 

 

WARNING! At no time should you attempt to open any of the electrical components or 

make any repairs or adjustments to the mechanism of your chair. 

 

WARNING! Always disconnect the chair from the mains supply before carrying out any 

cleaning activity or checking electric cables/motors etc to avoid the risk of entrapment or electric 
shock. 

Summary of Contents for RISER RECLINER

Page 1: ...RISER RECLINER USER MANUAL...

Page 2: ...manual before using the chair Improper use of the chair could result in harm Correct use improves your mobility and quality of life This owner s manual includes operation instructions for every aspect...

Page 3: ...increase mobility We provide an extensive variety of products to best fit the individual needs of the chair user Please be aware that the final selection and purchasing decision regarding the type of...

Page 4: ...g positions to avoid trapping or pinching of body parts WARNING Never sit on the legrest This will severely damage the chair and the chair mechanism and also the chair could tip over WARNING Only the...

Page 5: ...if the chair is not correctly specified at time of purchase WARNING Before first use ensure all packaging and covering materials have been removed Locate the chair on a flat stable surface WARNING Ens...

Page 6: ...3 1 WHAT IS A RISER RECLINER CHAIR Your riser recliner chair is designed to benefit you in various ways Your riser recliner has electrically powered rise functions that will assist rising from a seate...

Page 7: ...n 510 mm 18 in 460 mm Seat Depth 20 in 510 mm 18 in 460 mm Overall Height 44 in 1120 mm 42 in 1070 mm Overall Width 34 in 860 mm 31 in 790 mm Overall Depth 39 in 990 mm 37 in 940 mm Back Height 27 in...

Page 8: ...2 Control Handset 3 Storage Pocket 4 Back Cushion 5 Chair Armrest 6 Chair Legrest 7 Mechanism Your chair is equipped with a number of elements and parts You should know these before using the chair De...

Page 9: ...ates on the chair base Make sure the backrest has located correctly onto the metal plates and push firmly down You will hear a click when the backrest has securely fixed into place Make sure the velcr...

Page 10: ...e castors or other equipment such as vacuum cleaners WARNING You must always ensure that leads cables and all other electric components are kept dry Never operate the chair in a damp environment WARNI...

Page 11: ...ved the plug must always be removed from the socket and the slack in the cables taken up so that there are no trailing wires If necessary you can remove the backrest The chair is now ready to move 7 0...

Page 12: ...dset specifically as shown below STANDARD SEATING POSTION LEGREST ELEVATION POSTION FULL RELCINE POSTION STANDING UP POSTION WARNING Take care when adjusting positions to avoid trapping or pinching of...

Page 13: ...wer button Button 1 once All buttons on the handset should light up to indicate that your chair is ready for operation WARNING Take care not to overstretch the handset cable and ensure the handset is...

Page 14: ...the chair mechanism and also the chair could tip over 8 2 3 LOWERING THE LEGREST BUTTON 3 From the legrest elevated position by pushing Button 3 the legrest will be lowered At any point during this mo...

Page 15: ...e to enable the user to stand 8 2 7 LOWERING THE CHAIR BUTTON 2 From the standing position by pushing Button 2 the chair will slowly lower to the sitting position WARNING Lowering the chair can result...

Page 16: ...oning first check whether the mains plug has been connected to the electrical socket and switched on WARNING Do not tamper with the mechanism in any way There are no user serviceable parts WARNING If...

Page 17: ...dvice before using the product 9 3 RE USE OF CHAIR If the chair is to be re used by another user other than the person for whom the chair was specified the new user should be assessed to check the cha...

Page 18: ...0 minutes Reconnect to mains and test If your chair overheats on a regular basis contact your supplier Chair is juddering or noisy in operation 6 Dusty mechanism 7 An object has fallen down side of ch...

Page 19: ...as proof of purchase before any warranty performances are rendered This warranty only covers failures due to defects in materials or workmanship which occur during normal use and does not cover damage...

Page 20: ...19...

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