ADK-16300 Administrator guide
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8
دحاو
1
: نفلت
1811
8888
121
: سکاف
1111
8888
121
WWW.KAVOSHPHONE.COM
@ADKPBX
56 / 99
3.7.2 Blacklist
Blacklist is used to block an incoming/outgoing call. If the number of
incoming/outgoing call is listed in the number blacklist, the caller will hear the
following prompt: “The number you have dialed is not in service. Please check
the number and try again”. The system will then disconnect the call.
Figure 3-7-2 Blacklist
We can add a number to blacklist
Figure 3-7-2aBlacklist Add
3.7.3 IVR
When there’s an inbound call aims at Auto Attendant, ADK-16300 will play an
IVR recordingand route the caller to the requested destination (for example,
“Welcome to XX company,for sales press 1, for technical support press 2, for
operator press 0”, etc.). The system will transfer the call to corresponding
extension according to DTMF digits input by the user.
Figure 3-7-3 IVR
There is a default IVR here, we can edit it directly or add IVR by yourself.
Figure 3-7-3aIVRAdd
