Adeunis RF LoRaWAN 915 FTD, User Manual, Page: 6 / 35

LoRaWAN 915 FTD – User guide version 1.0
Page 6 / 35
Technical Support
Website
Our website contains much useful information: modules and stand-alone products information, user guides, configuration software
and technical documents which can be accessed 24 hours a day.
Email
If you have technical problems or cannot find the required information in the provided documents, contact our Technical Support by
email. Use our dedicated email address
(arf@adeunis-rf.com) rather than any personal email address of our staff. This makes sure
that your request is processed as soon as possible.
Helpful Information when Contacting Technical Support
When contacting Technical Support please have the following information ready:

Product type (e.g. Wireless M-Bus),

Firmware version (e.g. V3.03)

Clear description of your question or the problem

A short description of the application

Your complete contact details