A
RF37
User Guide
Ref. 915MHz - 08-10-V2-psn
p 17
Troubleshooting
Frequent problems are outlined below to help you solve them.
I cannot communicate with other devices.
y
Check that all the devices have the same hopping frequency table.
y
Check that one device is identified with number 01.
The device cannot enter the conference.
y
Make sure all the devices have been encrypted to enter the
conference - especially if you have added a device after having
started the conference.
y
Avoid assigning the same number to several devices.
The device does not start.
Check that the battery is charged and correctly inserted.
There are communication disturbances.
Another conference system may be in use close to yours. Change the
hopping frequency table to avoid disturbances.
Make sure there is no contact between the antenna and the wire of the
headset.
I hear crackling noises.
The microphone of one of the other devices is probably damaged. Replace
it.
I can hear myself, there is an echo.
Check there is at least 10 m between the devices’ micros.
The buttons are not working properly.
y
Ensure that your finger is pressing the sign on the button.
y
Avoid pressing more than one button simultaneously with your
finger or hand.
