6
If you have any problems while installing the USB2connect,
check the following:
•
Is the card seated evenly in the PCI slot?
•
Is bus mastering support provided and enabled for the PCI
slot containing the USB2connect? (Check your motherboard
documentation for information on this.)
•
Check the Windows 2000 Event Log if you encounter prob-
lems loading the drivers on your Windows 2000 operating
system.
•
Check the troubleshooting section of your operating system
user’s guide.
•
Check the
User’s Guide
and
Readme
file on the CD if you
encounter any problems with the software.
•
If the driver fails to load, move the card to a different PCI slot.
•
For the Power Macintosh system, verify that the card is seen
by the Apple System Profiler.
To verify that the card is seen by the Apple System Profiler,
follow these steps:
1. From the Apple Menu, click
Apple System Profiler
.
2. Click the
Devices and Volumes
tab.
T
ROUBLESHOOTING
If you experience any performance issues with your
USB device when connected to a hub, connect that device
directly to the USB2connect host adapter.
N
OTE
USB20_IG.fm Page 6 Tuesday, March 27, 2001 4:53 PM
